It Started with One Ridiculously Good Idea

The TaskUs Company is not your typical BPO or professional services company, as we believe that happy customers are only possible with happy employees. We partner with the world’s most disruptive brands who share the same mindset, further allowing Us to reach new heights like never before and in ways other business process outsourcing companies simply cannot.

We’re a collective team of highly capable, passionate, and driven teammates who deploy technology and maximize data to fuel our customers’ success. We have the agility to handle the unique needs of businesses of any size, the scalability to support their growth, and the power to innovate their customer experience.

With a global workforce of over 47,000 teammates in 27 locations across 13 countries, along with a gig worker platform of 160,000 individuals*, TaskUs leverages our cloud-based technology infrastructure to swiftly and flexibly assist clients in outsourcing operations and achieving rapid scalability.

TaskUs不同於傳統企業流程外包（BPO）公司，因為我們相信快樂的員工會為公司帶來滿意的客戶，也因此員工是公司第一考量。我們與擁有相同價值觀的顛覆性品牌合作，提供他們前所未有的成長和能力。

TaskUs團隊充滿熱情和能力，持續利用技術和數據推動客戶的成功。我們能夠處理各種規模企業的特定需求，提供可擴展性和創新的客戶體驗。透過全球47,000名員工在13個國家27個地點的協力，以及160,000名個人的額外兼職平台，TaskUs利用雲端技術高效地協助客戶外包業務並快速擴展。

TaskUs於2018年來到台灣，期待你的加入！

TaskUs provides customers experiences and back office operations for our clients. However, we provide so much more than just BPO. We have an innate ability to help companies reach unlimited heights. Through brilliant people, innovative technology and operational excellence, TaskUs’ BPO is the rocket fuel that helps power, support and guide our clients’ starship.

- Digital Customer Experience

- Trust + Safety

- AI Services

- Risk +Response

- Consulting

- For Startups

- Talent Management

TaskUs 提供使用者體驗管理和後台營運。我們提供的不只是業務流程外包服務，通過我們的人才、科技和卓越的營運管理，我們將協助客戶實現更多的可能。

Our mission is to empower our people to deliver Ridiculously Good innovation to the world’s best companies.

我們的使命是賦予我們的團隊成員力量，向全球最優秀的企業提供Ridiculously Good的創新。

Our Core Values

What makes Us so unique and Ridiculously Refreshing? It all stems from our TaskUs core values – what we look for in each and every single one of our employees, and what we teach, share, and live out both within and beyond our set roles.

我們的核心價值

是什麼使我們如此獨特和非常令人耳目一新？這一切都源自TaskUs核心價值觀 - 我們在每一位員工身上尋找的特質，並於我們所扮演的角色中的實踐、分享。

Continuous Self-Improvement

We believe every experience teaches us something and helps us to grow. We also believe that it is our duty to help others to grow whether it’s through our charitable foundation or by providing our team with professional education to assist them in advancing their lives.

持續自我改進

我們相信每一次經歷都能幫助我們成長。我們也相信幫助他人成長是我們的責任，無論是透過慈善基金會或是為我們的團隊提供專業教育，幫助他們提升生活。

Always Strive for Excellence

We’re not satisfied with “good” or even “great.” We want to be the best in everything we do for our clients so that they can be the best at what they do. Period.

永遠追求卓越

我們對“好”甚至“很好”都不滿足，我們希望在為客戶做的每件事情中都成為最好的，這樣他們才能成為最好，就這麼簡單！

Inspire Others by Believing in Yourself

A positive, can-do attitude is infectious. We believe in our own abilities and encourage each other to do the same.

透過相信自己來激勵他人

積極、能做的態度是具有感染力的。我們相信自己的能力並鼓勵彼此，以激勵他人。

Exercise Emotional Intelligence

We believe in looking beyond our understanding to empathize with our clients and colleagues so that we can find the best solution possible—not simply the most convenient.

發揮情商

我們相信透過超越自身的理解，同理我們的客戶和同事，才能找到最佳解決方案，而不只是最方便的解決方案。

Teamwork Makes the Dream Work

As individuals we are strong, but together we are formidable. We believe that teams that work together and that choose selfless dedication over personal ambitions can build something truly excellent.

團隊合作成就夢想

作為個人，我們很強大，但是當我們團結一致，我們不可阻擋。我們相信選擇無私奉獻而不是個人野心的團隊能夠達到出真正的優秀。

Be Ridiculous

The craziest ideas are the seedlings that sprout genuine innovation. We encourage our team to approach problems by first proposing a ridiculously good solution and asking, “Why not?”. This applies to our communities as well. We always ask ourselves “what impact can our work make?”—on each other, for our clients, and for our communities. The traditional path does not always work when one is trying to change the world.

Be Ridiculous

最瘋狂的想法是創新的種子。我們鼓勵團隊先提出非常出色的解決方案，並問：「為什麼不呢？」

這也適用於我們的社群，我們總是問自己「我們的工作能產生什麼影響？」 - 對彼此，對客戶和對社群。當嘗試改變世界時，傳統的路徑並不總是最有效的。

Work Hard, Have Fun

We work hard. We put forth the effort, the dedication, and the care into everything that we tackle. We love what we do, we love whom we do it for, and we love why we do it. It’s that simple.

努力工作，享受樂趣

我們努力工作！我們投入努力、奉獻和關懷去處理一切事物。我們熱愛所做的事情，愛我們所服務的人，愛致使我們這麼做的的動力，就是這麼簡單！

Do More with Less

We are intrinsic, creative problem solvers who don’t give up. No matter the circumstances, we go above and beyond what is required to achieve our goals in the most efficient and resourceful way possible.

事半功倍

我們是有創造力的問題解決者，不輕易放棄，無論環境如何，我們超越所需，以最有效和充分利用資源的方式實現目標。

<活潑自在又舒適的辦公環境>

- 休閒娛樂區Switch、PS5、籃球機任你玩！

- 懶骨頭沙發區配備按摩椅

- 室內健身房

- 哺乳室配合員工需求

- 氣泡水機、冰箱、微波爐及定期清理的飲水機

<萬惡熱量來源>

- 自助美式咖啡機，讓你無時無刻都能享受愜意的咖啡時光

- Happy Hour（下午茶），帶你吃遍大台北地區的排隊美食！

- 不定期零食提供你嘴饞的午後

<點滿技能，提升自我！>

- 線上語言課，包含日文、韓文、西班牙、粵語、商用英文

- 線上及線下體育課，下班或上班前都要動一動！

<完善的升遷制度，讓你一步一步往上爬！>

- 順暢透明的升遷管道

- 扎實完整的教育訓練

<基本配備>

- 員工勞、健、團保險

- 6% 勞工退休金提撥

- 年終獎金

- 育嬰留停

- 疫苗施打與補助

- 定期健康檢查

<還有什麼？>

- 優於勞基法的特休假天數

- 生日假

- 內部推薦獎金，樓上揪樓下，手牽手一起上班去～

- 每月優秀員工表揚，還有小禮物可以拿

- 各式各樣的節慶禮盒

- 超豐富尾牙獎品