線上日文客服(電話&文字)-Teammate (Japanese)

Job updated 18 days ago
Actively Reviewing Resumes

Job Description

工作內容:

.透過文字(Email&Live chat)與電話回覆日本消費者問題。

.確保客服功能正常運作並持續提升服務品質。

其他工作事項說明:

.為保障客戶與使用者隱私及資料安全,無法於工作空間使用手機等電子產品(辦公室其他區域可使用)。

.歡迎新鮮人加入,報到後公司將提供4-6週完整產品知識及相關訓練課程(中&日文授課、期間支付全薪)。

.實際負責客戶將於錄取後安排(客戶皆為美加外商公司,非博弈產業)。

※歡迎非台灣籍人士投遞履歷※

Foreigners are welcomed to apply.

Requirements

.日文精通,聽說讀寫具備與消費者溝通之能力。

.英文閱讀中等。

.需配合輪班(目前為白天班,依班表有機會於假日、國定假日出勤),國定假日出勤薪資依勞基法計算。

.具備一定抗壓能力、良好情緒管理能力尤佳。

.具備基本電腦操作能力。

10
No requirement for relevant working experience
40,000 ~ 50,000 TWD / month
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Logo of 美商泰優股份有限公司台灣分公司_TaskUs Taiwan.

About us

It Started with One Ridiculously Good Idea

The TaskUs Company is not your typical BPO or professional services company, as we believe that happy customers are only possible with happy employees. We partner with the world’s most disruptive brands who share the same mindset, further allowing Us to reach new heights like never before and in ways other business process outsourcing companies simply cannot.

We’re a collective team of highly capable, passionate, and driven teammates who deploy technology and maximize data to fuel our customers’ success. We have the agility to handle the unique needs of businesses of any size, the scalability to support their growth, and the power to innovate their customer experience.

With a global workforce of over 47,000 teammates in 27 locations across 13 countries, along with a gig worker platform of 160,000 individuals*, TaskUs leverages our cloud-based technology infrastructure to swiftly and flexibly assist clients in outsourcing operations and achieving rapid scalability.

TaskUs不同於傳統企業流程外包(BPO)公司,因為我們相信快樂的員工會為公司帶來滿意的客戶,也因此員工是公司第一考量。我們與擁有相同價值觀的顛覆性品牌合作,提供他們前所未有的成長和能力。

TaskUs團隊充滿熱情和能力,持續利用技術和數據推動客戶的成功。我們能夠處理各種規模企業的特定需求,提供可擴展性和創新的客戶體驗。透過全球47,000名員工在13個國家27個地點的協力,以及160,000名個人的額外兼職平台,TaskUs利用雲端技術高效地協助客戶外包業務並快速擴展。

TaskUs於2018年來到台灣,期待你的加入!



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Full-time
Entry level
10
36K+ TWD / month
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