[公司描述]
ABConvert為一個Shopify專用的價格測試(A/B測試)的Saas產品,為電商商家提供即時的價格A/B測試、事件數據收集、統計報表分析等服務。
[工作職稱] 客戶支援工程師 - 兼職
[工作內容]
1. 協助用戶Onboarding流程
2. 調整測試腳本以因應不同種商店主題
3. 收集用戶反饋及問題製作使用文件
[徵求條件]
客戶支援工程師
1. 精通Javascript、html
2. 熟悉Dom運作模式與manipulation
3. 有開發Liquid經驗佳
4. 有統計基礎佳
5. 英文佳,英打或對話流利
[工作時間]
至少20小時,時間彈性。
備注:需配合美國時間。
[薪資待遇]
$8-$10USD/hr 、依能力調整
備注:適用期三個月
[工作地點]
全遠距,可選擇到辦公室上班,辦公室地點:台北市新生南路三段88號6樓
[聯絡方式]
意者請將履歷寄至:[email protected]
信件主旨:[應徵職位]_[姓名]
[Company Description]
ABConvert is a Saas product dedicated to price testing (A/B testing) for Shopify, offering e-commerce merchants services such as real-time price A/B testing, event data collection, statistical report analysis, and more.
[Job Title] Customer Support Engineer - Part-time
[Job Description]
Customer Support Engineer
[Requirements]
Customer Support Engineer
[Working Hours]
At least 20 hours per week with flexible timing.
Note: Must be available during U.S. hours.
[Salary]
$8-$10 USD per hour, commensurate with abilities.
Note: Probationary period of three months.
[Location]
Fully remote, with the option to work from the office at the following address: 6th Floor, No. 88, Section 3, Xinsheng South Road, Taipei City.
[Contact Information]
Interested candidates, please send your resume to: [email protected]
Email subject: [Position Applied For]_[Your Name]
In Taipei, something exciting is happening in online shopping. ABConvert, started by Jeffrey Lin in October 2022, has rapidly become a leader in Shopify A/B testing solutions. We assist large online stores, from those with annual revenues of $1M to $5M, to even larger Direct-to-Consumer (DTC) brands making between $5M and $20M+. With a focus especially on the US market, our mission is to enhance online selling through insightful data analysis. We are more than just a company; we are a collaborative team committed to making e-commerce more accessible, profitable, and innovative for everyone.
Our MissionWe envision a future where every online store deeply understands and engages with its customers. ABConvert is dedicated to realizing this vision by leveraging data to provide unmatched market insights to brands globally. Our mission is bold: to revolutionize e-commerce, making it more efficient, profitable, and customer-centric than ever.
What Drives UsABConvert is much more than a team; we're a family. We come together daily to develop innovative A/B testing solutions for Shopify, aiming to brighten the future for e-commerce merchants. Our comprehensive testing suites are not merely tools; they are lifelines for businesses, significantly improving their profit margins. By delivering extraordinary returns on investment, we're not just changing the game—we're creating a new one.
Our Core ValuesAt the heart of ABConvert are empathy, innovation, forward-thinking, and a deep commitment to our users. We pride ourselves on listening and iterating based on user feedback, ensuring that every product we develop serves their needs closely. We care about every user we work with, aiming for their success in every interaction. This user-centric approach, combined with our drive for creativity and long-term vision, sets us apart. Our goal is to evolve and grow as a company that lasts centuries, building a workplace where everyone is inspired, feels they belong, and is part of creating something truly meaningful.
Why You Belong HereIf you're looking for more than the conventional path, ABConvert is the place for you. Here, we embrace challenges, innovation, and growth. We offer a platform for those who dream big, want to make a significant impact, and are ready to take charge of their journey. With us, the sky's the limit for personal development, and the opportunities to tackle large-scale problems are boundless.
Looking AheadStanding at the forefront of a new era in Shopify A/B testing, we aim to dominate the market with products that not only meet but exceed existing standards. Our team's ambition is matched by our bold roadmap, focusing on optimizing conversion funnels and mastering conversion rate optimization with big data.
A/B testing is just the beginning. Our vision includes expanding our tools to cover the entire sales funnel, from market research tools and automated website audits to data intelligence. This holistic approach offers our users a comprehensive toolkit for success.
Together, we'll continue to innovate at a pace that outstrips our competition, all while fostering a culture of support, creativity, and balance.