Business Operations Analyst

Job Description

  • Operate back-end processes of our tech platform, such as activating services for customers, process card requests from customers, invoicing of customers, etc.
  • Be responsible for a part of the business ops KPIs / metrics
  • Resolve problems with customer accounts
  • Interact with customers via phone or email
  • Liaise with different departments to solve issues
  • Refine operations processes and internal reporting tools
  • Work with the Operations team on daily activities and special projects

Requirements

  • Bachelor's degree with outstanding academic records
  • Excellent command of English both verbal and written - English is main language used in the company and with clients
  • Min. 6 months internship or working experience
  • Able to work independently in a fast-paced, demanding environment - you are reliable and customers can count on you to do the job well
  • Can focus on a task and remain attentive to detail
  • Willing to learn and grow with the company - we’re growing fast!

Interview process

2 step interview

View all jobs

Aspire

1 SYED ALWI ROAD #04-04 SONG LIN BUILDING SINGAPORE

About us

Aspire is the all-in-one finance operating system for new age businesses.

We help companies save time and money with borderless payments, corporate cards, expense management, and more.

Our mission is to empower the next generation of entrepreneurs with the financial tools they need to realize their company’s full potential.

Headquartered in Singapore, with offices in Indonesia and Vietnam, Aspire is backed by some of the world's best VCs, including Y-Combinator, the #1 startup incubator in the world.

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