漸強實驗室 Crescendo Lab Ltd. cover image
Logo of 漸強實驗室 Crescendo Lab Ltd..
Logo of 漸強實驗室 Crescendo Lab Ltd..

漸強實驗室 Crescendo Lab Ltd.

Logo of 漸強實驗室 Crescendo Lab Ltd..
漸強實驗室 Crescendo Lab Ltd.
Logo of 漸強實驗室 Crescendo Lab Ltd..
漸強實驗室 Crescendo Lab Ltd.
About

Company summary

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漸強實驗室成立於 2017 年,致力於開發與應用 MarTech 行銷科技,相信科技與數據能放大對話價值,幫助企業與品牌數位轉型與精準行銷,創造美好顧客體驗。漸強投資於科技與數據,相信科技與數據能提升廣告和訊息推播的效率,也相信以 Data 為中心的 Martech (Marketing Technology) 是最近十年來最蓬勃的數位廣告科技趨勢。

我們結合 AI 與行銷自動化等應用,開發兩大產品:

  • 全方位行銷平台 MAAC(Messaging Analytics Automation Cloud)
  • 對話式互動平台 CAAC(Conversation Analytics Automation Cloud)

漸強深耕 LINE 官方帳號,獲 LINE 官方帳號唯一金級技術夥伴認證,並擴及 SMS 簡訊等多渠道,提供行銷、客服、銷售三大面向解決方案。
我們也跨足台灣、日本、泰國市場,旗下客戶橫跨電商、零售、媒體、汽車、醫藥、餐飲、金融、政府等多元產業,至今服務超過 500 間品牌,包括 IKEA、樂天市場、PChome、星巴克、H&M、GAP 等。

Crescendo Lab was established in 2017 with a commitment to developing and applying MarTech marketing technology. We believe in amplifying the value of conversations through the use of technology and data, helping businesses and brands undergo digital transformation and precision marketing to create exceptional customer experiences.Crescendo Lab Ltd. is a technology and data-driven company dedicated to enhancing the efficiency of advertising and message dissemination. We believe that data-driven marketing technology(Martech) is the most vibrant digital advertising technology trend in the last decade.We integrate AI and marketing automation to create two flagship products:Messaging Analytics Automation Cloud (MAAC) - a comprehensive marketing platform.
Conversation Analytics Automation Cloud (CAAC) - an interactive platform for dialogues.Crescendo Lab specializes in LINE Official Accounts, holding the only Gold-level certification as LINE's exclusive tech and solution partner. Our reach extends to multiple channels, including SMS, offering solutions in marketing, customer service, and sales.We have a presence in diverse markets such as Taiwan, Japan, and Thailand, serving over 500 brands across various industries, including e-commerce, retail, media, automotive, pharmaceuticals, food and beverage, finance, and government. Our clientele includes renowned brands such as IKEA, Rakuten, PChome, Starbucks, H&M, and GAP.

Products or services

【 行銷 x 客服 x 銷售 】打造個人化互動體驗

記錄顧客在 LINE 官方帳號等多渠道的互動數據並貼標籤,讓你快速建立分眾、推播個人化訊息,再結合 AI 與自動化行銷,高效率實現「在對的時間給對的人對的內容」。

MAAC 行銷與 CAAC 對話的標籤皆可互相運用,讓你在行銷、客服、銷售都能提供個人化的顧客體驗。

【 建立你的數據生態圈,掌握顧客輪廓 】

漸強的數據整合服務,用 API / Webhook 協助你打破跨平台、跨系統的資料斷點,讓品牌掌握更清晰的客戶輪廓,實現精準的分眾行銷,大幅提升銷售效益與客服效率!

漸強也有多元生態系夥伴,讓你無須複雜的工程開發,就能迅速實現 LINE 數據庫與電商平台、CDP、CRM 系統的串接。

【 豐富的互動模組,讓對話更靈活 】

透過個人化的 LINE 訊息、互動遊戲、問卷和更多方式,與顧客一起打造深刻互動,降低封鎖率!漸強提供多種 LINE 外掛模組供你選擇:5 款抽獎遊戲,以及 MGM 極速增粉模組,讓你打造活躍的品牌帳號。

【 整合簡訊、LINE 降低訊息成本 】

漸強的 SMS+ API 幫助您自動以最便宜的方式與客戶互動。

整合三個不同的渠道:LINE 推播訊息、LINE 通知型訊息以及簡訊,品牌可以自由選擇要發送的渠道、類型(通知型/行銷型),同時發揮 LINE 與簡訊行銷效果,且可以搭配全方位行銷平台 MAAC 的多項功能,像是分眾推播、自動旅程、智慧發送等。

【Marketing x Customer Service x Sales: Crafting Personalized Interactive Experiences】
Record customer interaction data across multiple channels like LINE Official Accounts and apply tags for quick segmentation. Combine AI and automated marketing to efficiently deliver the right content to the right people at the right time. The tags from both MAAC and CAAC can both be utilized, ensuring personalized customer experiences in marketing, customer service, and sales.

【Build Your Data Ecosystem, Understand Customer Profiles】
Crescendo Lab's data integration services break down data silos across platforms and systems using API/Webhook, providing clear customer profiles for precise targeted marketing. This significantly enhances sales efficiency and customer service effectiveness. We have diverse ecosystem partners, simplifying the integration of LINE databases with e-commerce platforms, CDPs, and CRM systems without complex engineering development.

【Rich Interaction Modules for Flexible Conversations】
Through personalized LINE messages, interactive games, surveys, and more, engage with customers to create profound interactions and reduce block rates. Crescendo Lab offers various LINE plug-in modules, including five lottery games and the member-get-member (MGM) module, enabling you to build an active brand account.

【Integrate SMS and LINE to Reduce Message Costs】
Crescendo Lab's SMS+ API automates cost-effective customer interactions. Integrate three different channels: LINE push messages, LINE notification messages, and SMS. Brands can choose the channel and type (notification/marketing) while leveraging the effectiveness of LINE and SMS marketing. This can be combined with MAAC's features like segmented pushes, automated journeys, and intelligent delivery.

Mission

Vision

Improve the state of the world by being a world-class B2B enterprise technology company.

Mission

Build simple and practical software and data solutions to transform enterprises to better communicate with their customers.

Media coverage

航向湛藍大海,漸強實驗室換新Logo瞄準泰國市場
https://bit.ly/3z4dIHG

漸強實驗室攜手CDP品牌Treasure Data,共同征戰東南亞市場
https://bit.ly/3CVVQRt

前進東南亞 iKala聯手漸強實驗室 共同搶攻千億美金商機
https://bit.ly/3magnM3

不怕[email protected]!漸強實驗室推「Deep link」,讓企業提升目標轉換率
http://bit.ly/2XbEVJi

Employee benefits

◎ 安心保障
法定保障-勞保、健保、勞退提撥
貼心保障-到職滿一年,即享有每年1萬元健康檢查補助

◎ 彈性工作環境
近捷運小巨蛋站步行8分鐘,上下班交通方便
彈性上下班時間,可安排遠端上班
開放式工作空間,可以選擇在任何舒適的角落工作

◎ 公司文化
年輕團隊,扁平組織,去官僚化的快速溝通
互相包容尊重、講求效率與信任
所有的意見都會被重視,一起學習成長

◎ 福利制度
到職即享有無期限休假,只要工作能完成,連休沒有上限!(所有假別皆不扣薪)
公司提供高規的 MAC 筆電 or 補助3萬自己買
每個月零食櫃更新,還有各式咖啡、茶,隨時補充能量
定期公司聚餐,投票去吃大餐
每週免費按摩,放鬆緊繃身體
每季Team Building活動,一起同樂去


◎ 進修機會

公司補助參加 Workshop 或進修課程,讓你學習到業界最新的知識
不定期的業界人士內部分享,讓你了解業界的的最新脈動 (之前請過北美 Google,矽谷工程來、大數據工程師來分享業界最新動態)

想了解更多漸強實驗室的企業文化,歡迎閱讀職涯部落格:https://reurl.cc/QLLDN2

Work environment

 彈性工時與工作地點

  • 近小巨蛋捷運站步行8分鐘,上下班交通方便
  • 彈性上下班時間,可安排時間WFH遠端上班
  • 開放式工作空間,你可以選擇在任何舒適的角落工作
  • 無期限休假,只要工作能完成,連休沒有上限!(所有假別皆不扣薪).

Photos

Avatar of the user.
CEO&Co-founder
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Backend Team Lead
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Customer Success Manager
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Sr. Product Designer
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People Generalist
Avatar of the user.
People Generalist
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People Generalist

Tech stack

go
Go
vuejs
Vue.js
postgresql
PostgreSQL
ant
ant
django
Django
python
Python
react
React

FAQ

投遞履歷時,是否有什麼注意事項?

我們深信人才是軟體公司的主要資產和價值,謹慎對待每一次的招募,希望可以從知識技能、文化適合、人格特質、職涯發展等方面多了解你,這也是你可以了解我們的機會。

如果你認同我們的理念,歡迎來跟我們聊聊!

漸強實驗室的主要產品是 SaaS 平台 Messaging Analytics and Automation Cloud (MAAC),以及 Conversation Analytics and Automation Cloud (CAAC),為目前業界領先的 MarTech 解決方案。這兩項產品服務的企業客戶,包含數百家不同產業的知名跨國企業。在漸強你所開發的功能會真正影響到人們,在生活中...
台北市, 台灣
1.3M ~ 1.8M TWD / year
4 years of experience required
No management responsibility

漸強實驗室的主要產品是 SaaS 平台 Messaging Analytics & Automation Cloud (MAAC),以及 Conversation Analytics and Automation Cloud (CAAC),為目前業界領先的 MarTech 解決方案。這兩項產品服務的企業客戶,包含數百家不同產業的知名跨國企業。在漸強你所開發的功能會真正影響到人們,在生活中也常...
台灣臺北
1.3M ~ 1.7M TWD / year
4 years of experience required
No management responsibility

漸強實驗室的主要產品是 SaaS 平台 Messaging Analytics&Automation Cloud (MAAC),以及 Conversation Analytics and Automation Cloud (CAAC),為目前業界領先的 MarTech 解決方案。這兩項產品服務的企業客戶,包含數百家不同產業的知名跨國企業。在漸強你所開發的功能會真正影響到人們,在生活中也常常發...
台灣臺北
1.3M ~ 1.7M TWD / year
4 years of experience required
No management responsibility