Admin and Customer Service Staff & Outdoor Camp Assistant Instructing

Job Description

Overview:

We are seeking a highly motivated and experienced bilingual (English and Chinese) Communications and Administration Specialist to join our team. The ideal candidate will be responsible for communicating with customers via email, sending out invoices, keeping track of expenses, and acting as a support coach on our adventure camps and school trips. (The requirement to be female is due to the need for at least one female on every trip or camp with female kids).

The successful candidate will have excellent communication and organisational skills and be able to work independently in a fast-paced environment.

Location:

Taipei (hybrid of remote work and physically attending meetings and tasks in Taipei and outdoor trips all around Taiwan).

Key Responsibilities:

Communicate with customers via email and messaging apps and provide exceptional customer service

Send out invoices and follow up with customers on payment

Keep accurate records of expenses and prepare financial reports as required

Help management with topics such as taxes, visas and licenses by researching, learning and advising.

Act as a support coach on summer camps, helping to lead and guide groups of students

Assist with a range of administrative duties as required

Contract:

Full time, 1 year at first, with a stable monthly salary. We hope to work together for many years after the first year if all goes well!

Salary:

Starting at NT$ 30,000 per month plus 500 NT$ per instructing day.

Please email your resume with your self introduction to [email protected] to be considered for this exciting opportunity.

Requirements

Requirements:

Native level of spoken and written Mandarin Chinese

Excellent spoken and written English

Experience in administration and book-keeping

Excellent communication and customer service skills

Experience working with children or young adults

Strong organizational skills with the ability to prioritize tasks effectively

Strong computer skills using a range of software

Ability to work independently and as part of a team

Interview process

When enquiring about a job with Imagine-Taiwan please use the form below to introduce yourself with:

1) Why you would like to work with Imagine?
2) What skills will you be able to bring to the team?
3) What skills / interests do you have that you would like to develop?
4) A small description of something that you are proud of – this could be work related or just an adventure in your life.
5) A resumé with your work and life experience attached.

Alternatively you can always email us at [email protected]

–如果您是熱愛戶外的台灣人,與意漫群志趣相投、喜歡和人交流;如果您希望進一步了解野外探險行業的體驗,或是想了解Imagine-Taiwan的工作內容,請與我們聯繫。

在申請意漫群工作時,可使用以下格式自我介紹:

1)為什麼希望和意漫群合作?
2)您的技能將能夠為團隊帶來什麼助力?
3)您想推展什麼樣的技能/興趣?
4)簡短描述您最自豪的事、物簡,這可能與工作有關,也可能是您人生中的一次冒險。
5)履歷和工作經歷

您可以通過 [email protected] 向我們發送電子郵件。

We will then invite you for an interview and go from there. 

1
4 years of experience required
30,000 ~ 45,000 TWD / month
Partial Remote Work
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About us

Inspiring Development Through Action & Adventure 

Imagine is one of the fastest-growing, most widely respected outdoor activities brands in Asia. With branches in Taipei, Beijing & Hokkaido and collaborations throughout South East Asia.

Imagine activities are loved for their reliable, safe, exciting and quirky style, that never disappoints.

Working with Imagine is truly an adventure that will Open Your World. If you share our passion and fit any of the following profiles, come join the family!