CakeResume Job Search

You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At Ame

Currently, we would like to find an English-speaking customer service representative whose main task is to assist customers solving a broad range of technical and market-related topics, and to improve customer satisfaction for their success. ▲ About Splashtop Splashtop is a SaaS company offering industry-leading remote access / support services, one-to-many video conferencing, and mobile mirroring apps. Our product range covers multiple platforms (Windows, macOS, iOS, Android) and is highly rega

一、申訴案件處理。 二、協助客服人員處理客訴案件。 三、處理懲處案件。 四、外部相關單位溝通、會辦處理。 五、回覆主管機關來文。

inline is a software startup focused on maximizing restaurant efficiency by managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Taipei,

我們是一家已經初具規模的新創公司，具有已經成熟並量產上線的產品，並持續探索著新的商業機會！ 我們首先孵化的產品是「raingo共享傘」服務，配合專利技術和物聯網系統，達成讓使用者隨時隨地可以快速、自動化租借雨傘的願景，讓雨傘的使用變得更簡單、快速且可循環，提倡永續環保的價值，創造一個更便利的城市！ 目前正在招募有經驗的 客服專員/客服主管，歡迎優秀的你加入我們團隊！

請透過以下連結投遞職缺，我們會以這邊收到的履歷為主： https://kkday.bamboohr.com/jobs/view.php?id=166&source=aWQ9MjI%3D 【關於KKday】 KKday正在加速全世界旅遊體驗的蛻變。 身為亞洲最大的旅遊體驗平台，KKday致力於透過數位化整合出一站式平台以滿足旅遊的所有需求，目前在全球超過92個國家、550個城市已累積30萬個特色行程與活動，近幾年更跨足經營KKday商城、提供SaaS服務，打造KKday專屬的生態圈！ 透過多方位發展，KKday在疫情期間仍成功募得近30億元的資金，歡迎熱愛旅遊的你加入我們，一起創造更多旅遊的可能性與未來。 【職務內容】 1.Call Center現場管理與突發狀況處理 2.能整合Call、Chat、Email等客服管道，做最有效益之人力調度 3.負責人員激勵與輔導KPI目標達成 4.報表製作、統計與分析，優化客戶體驗流程並提出具可行性之解決方案 5.觀察力佳找出問題背後的原因 6.督導並修正客服人員的不當服務行為，確保高品質的服務 7.專案協助及其他主管交辦事項 【必要條件】 - 具備C

【技术支持客服主管] 薪资范围:新台币8-15萬 工作时间: 1)早班:07:00-15:30 (2)中班:15:00-23:30 (3)晚班:23:00-07:30 值班表由部门领导绵排,每月更换一次),月休4 岗位职责: 1、负责公司产品渠道客服技术服务支持；2、处理渠道客户反馈问题，协调客户渠道收集数据，分析数据； 3、对客户反馈的问题第一时间给出准确回复，并进行问题记录； 4、制定客服团队管理规范，参与团队的专业化建设，提高团队专业水准； 5、跟进反馈至业务对接部门或技术对接人员对问题的处理进度并及时回复渠道客户； 6、协调客服团队与其他团队的合作工作，及上级交代的其他事宜。 任职要求: 1、大专以上学历，三年以上客服经验，接触过互联网平台产品优先； 2、有较强的口头表达能力，能够与客户或团队在软件应用等方面有良好的沟通； 3、有较强的责任感与亲和力，乐于帮助客户或团队解决问题； 4、快速学习能力，解决问题能力和团队合作精神； 5、有耐心、细心、理解能力强，普通话标准。 6、B2B或B2C均可，带过大量团队优先且享有更高薪资

Please apply to the position via the link below: https://kkday.bamboohr.com/jobs/view.php?id=70&source=aWQ9MjI%3D 【About KKday】 KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers’ needs. KKday has curated more than 300K unique experiences and activities in over 92 countries and 550 cities around the world. Moreover, KKday also stepped into t

【關於我們】 與全球十大平台網站合作，在交易、安全和區塊鏈產品創新方面提供一流的服務體驗。 我們的產品研發團隊自成立以來一直秉承用戶至上和安全至上的理念，產品不斷更新迭代，技術穩中求新。加入產研團隊，你將和一群業內頂尖的技術夥伴一起，打磨高性能、高可靠、創新不斷的全球top5的平台，在這裡，你的發展空間無限，未來可期。 我們正在全球招募更多優秀的志同道合的朋友加入我們，我們理想的候選人：積極主動，邏輯能力較好，有著良好的團隊合作和溝通協調能力；具有一定專研精神，敢於挑戰自我，勇於解決各種未知問題。

Currently, we would like to find a bi-lingual (English and others) customer service representative whose main task is to assist customers in solving a broad range of technical and market-related topics and to improve customer satisfaction for their success. ▲ About Splashtop Splashtop is a SaaS company offering industry-leading remote access / support services, one-to-many video conferencing, and mobile mirroring apps. Our product range covers multiple platforms (Windows, macOS, iOS, Android) an