(L3) System / Network Analytics Engineer

Job Description

[Roles & Responsibility]

● Proactive approach to service quality, mitigation partner and customer POC and troubleshooting.
● To carry out further diagnosis & isolate on immediate attack events and do an escalation and notification if necessary.
● Escalation point from L2 analyst
● DDoS or CC attack event analysis, report writing and presentation.
● Technical support and ticket handling.
● Write technical documents such as console handbook, operation plan.
● Strong understanding of IT operations process: incident handling, problem management
● Strong ability to communicate: write and speak clearly to different kinds of audiences.

團隊文化:
● Work Hard, Play Hard.
● 我們處理問題,而不是處理提出問題的人
● 我們打團體戰,互相協助
● 上班氣氛很好,沒有小團體,只有一家人

這個職位不需要輪班, 但需要配合隨時on-call, 如果你習慣晚起, 我們可以討論上班時間, 我們採取自主與人性化管理, 希望你能用最佳的狀態來面對工作上的挑戰.

再來再來我知道大家都很關心公司福利
● 優於勞基法特休天數,休假天數絕對讓你驚豔,讓你工作休息達到平衡
● 不定時的聚餐+慶生會,讓你徜徉在愉悅歡樂的工作環境中,而且慶生會絕對是你想像不到的創意,讓你每天都帶著愉悅的心情來工作
● 年度尾牙,讓老闆來犒賞你一年來的辛勞
● 新鮮現切水果及零食盡情享用,零食百百種,不怕你吃,只怕你忘記去運動
● 無限供應咖啡和茶,想喝什麼盡管喝,讓你精神滿滿滿,充滿戰鬥力
● 每週一次下午茶,讓你吃飽喝飽,工作之餘也能享用熱騰騰的點心
● 端午中秋禮金+年終獎金,讓你年紀輕輕就累積第一桶金
● 值班津貼,值班很辛苦津貼當然不會少,不會讓你辛苦做白工
● 不定時員工旅遊,讓你適時放鬆,寵愛自己一下,不會讓你整天盯著電腦看
● 舒適的辦公環境,我們有冰箱、飲水機、微波爐,讓你感覺辦公室像家一樣舒服
● 辦公室還有PS4和Switch 可以讓你玩,真的跟家一樣舒服啊

Interview process

共兩關

第一關與技術人員進行Google Meet線上面試

第二關與PeopleOps進行線下面試(順便參觀公司環境). 如果不方便亦可線上

1
3 years of experience required
60,000 ~ 90,000 TWD / month
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Logo of Mlytics.
Mlytics
SaaS / Cloud Services
51 - 200 people

About us

Founded in 2017, mlytics is a startup aiming to build a more reliable, faster, and safer internet world with options and transparency. With our rapid growth speed we now reached an employee number of more than 60 and we are still expanding !

mlytics is a diverse team of experts with a broad range of backgrounds and experiences who are not afraid to ask tough questions. You could help build our platform with the brightest people, discuss the design with the most creative people, analyze data with the most analytical people, or brainstorm the next marketing campaign with the most out-of-the-box people.

We truly believe "collaboration", "innovation", and "communication" are the key to drive employee and company success, and maintaining a fun culture and a healthy work environment for everyone is always our top priority.

Ready to become the next big thing? Come join us today. #teammlytics

Mlytics 是創立於2017 年的純軟體新創公司,旨在為所有使用者提供一個快速、安全的網站瀏覽體驗。我們將全球頂尖的 CDN 整合成一套通用系統,並利用 Smart Load Balancing 為所有 CDN 流量進行負載平衡處理,並確保網站與應用程式的安全。近年來Mlytics快速成長目前已經有人數60+的員工,在世界各地皆有經銷夥伴與客戶,與AWS及GCP Azure也有密切合作.

Mlytics 是個由擁有各式各樣背景與經驗、不畏懼提出問題的專家所組成的多元團隊。你可以跟最聰明的人一起開發產品、跟最有創意的人討論設計、跟最會分析的人分析數據、或是跟最會跳脫框架思考的人想行銷方針。

我們打從心底相信「協作」(collaboration)、「創新」(innovation)、與「溝通」(communication) 是每位員工與團隊成功的關鍵,維持有趣的文化與健康的工作環境對我們來說是非常重要的。

準備好接受挑戰了嗎?快加入我們吧。#teammlytics

Media coverage 逐步成就

【(TechNews科技新報-2022) Mlytics 加入 AWS 全球獨立軟體開發商加速計畫,助拓展全球業務】

https://technews.tw/2022/03/24/aws-and-mlytics/

【(Yahoo-2022) Mlytics identified as a Representative Vendor in Content Delivery Networks by Gartner】

https://finance.yahoo.com/news/mlytics-identified-representative-vendor-content-230000762.html

【(Dataconomy.com-2022) MLYTICS LAUNCHES AI-POWERED DIGITAL EXPERIENCE DELIVERY PLATFORM TO FIX SITE OUTAGE AND SECURITY ISSUES】

https://dataconomy.com/2022/02/mlytics-launches-ai-powered-digital-experience-delivery-platform/

【(Korea Times-2022) Mlytics Launches Enhanced Origin Shield to Fully Protect Web Applications and APIs】

http://www.koreaittimes.com/news/articleView.html?idxno=111147

【(Enterprise Talk-2021) Mlytics launches digital experience delivery platform enabling smart access to multiple trusted CDN networks and sophisticated security suite】

https://enterprisetalk.com/news/mlytics-launches-digital-experience-delivery-platform-enabling-smart-access-to-multiple-trusted-cdn-networks-and-sophisticated-security-suite/

【(Line News-2021) 不只是直播這麼簡單,鴻海線上尾牙 IoT、雲端、AI 全用上】

https://today.line.me/tw/v2/article/YrQOEB

【(數位時代- 2020)一站串起最佳路徑!他創辦網路界Google Maps,讓連線加速不中斷】

https://www.bnext.com.tw/article/57913/mlytics-cdn


經營理念

Six of our company core values

[Result-driven]

Laser-focus on important objectives and work on projects that will move the needle.

[Ownership]

Proactivity and independence in decision making is highly encouraged.

[Think big]

There’s no limitation to your work. Jump out of the box and achieve your goal.

[Curious]

Always ask why and on a mission to experiment with the best solution.

[Dive deep]

Be the expert analyze everything scientifically. Granularity is your motto.

[Customer-first]

We strive to do what’s right for our customers



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