Proto is the leader in multilingual contact centre automation. Governments and businesses use Proto’s AI Customer Experience (AICX) platform to ensure local-language service, long-term operational efficiency, and citizen protection. All Proto deployments are powered by its HermesAI™ natural language processing engine for underserved and mixed languages.

With more brands opting for localized customer experiences, one-size-fits-all CX automation is no longer competitive.

That's why brands in multilingual markets need to choose conversational AI tools carefully to include customers that speak local languages. For example, Intercom offers multilingual support in common languages ​​only – and at an extra cost for companies that want more than one language.

Here's how Proto compares:

✅ Leading intent classification for local languages ​​like Kinyarwanda and Twi

✅ Transparent, usage-based pricing for any number of languages

✅ Native integrations with local channels like Telegram and Viber

Proto will be the leader for AI Customer Experience (AICX) in local languages.

• 20 vacation days. In addition to local holidays.
• Full remote. Work anywhere in the world with stable internet.
• Cowork. Access any coworking office on Earth (and drink free coffee).
• High & equal salaries. Get paid higher-than-average and equally with global colleagues.
• Laptop incentive. Let us pay you back for work devices and tech upgrades (or give them if you are in R&D department).
• Health & wellness. Receive dental, vision, and mental health coverage for yourself and family (Canada only).
• Visa support. Request support with immigration to countries in our corporate group.
• Stock options. Qualify for employee stock options with leadership positions.
• Refugee friendly. Proto prioritises candidates who are displaced or relocating due to conflict.

Full remote. Work anywhere in the world with stable internet.