About

Company summary

UBASE is Korea’s leading BPO provider providing services to all major industries including distribution, finance, manufacturing, telecommunications and public services. As a Primary C/S Partner for more than 30 global brands, we provide differentiated services. Since 1998, UBASE runs global centers in Korea, Japan and Malaysia and has grown to an international organization of more than 10,000 people worldwide, yet is continuously expanding its presence to USA, China, and Vietnam. In the late of 2020, UBASE finally came to Taiwan. We are looking forward to having you and opening a brand new chapter awaits.

UBASE 是韓國領先的科技企業流程外包(BPO)公司,為所有產業提供服務,涵蓋範圍包括供應鏈業、金融業、製造業、電信業、公營事業...及其他30多家全球品牌的主要合作夥伴。UBASE 從1998年發展至今,分別在韓國、日本、馬來西亞先後設置全球中心,全球擁有10,000多位夥伴,並且持續擴展至美國、中國及越南。在2020年末,UBASE 來到台灣,我們即將在此展開新的旅程,期待有你的加入,與我們一起成長!

Products or services

UBASE believes that the survival of the company depends on the customer’s choice. To maximize the happiness and satisfaction of our customers, we design services in an innovative way, and provide the best customer experience and back office operations by using CRM expertise. Through focusing on major businesses, economies of scale, and the introduction of the latest IT technology, UBASE helps power, and support our clients’ business.

UBASE 相信公司的生存來自於客戶的選擇。 為了提高客戶的滿意度,我們運用CRM的專業知識,以創新的方式設計服務,提供消費者體驗代理管理及後台營運服務。通過我們專注於主要業務、規模經濟的應用、最新IT技術導入,我們將有效的協助客戶!

Mission

UBASE strives to create Good News for our customers and society by hiring

Good People who make a Good Company where provides the Good Service based on our customer centric philosophy.

U-nderstand clients business

B-uild trust relationships

A-ct proactively

S-olve new problems with new ideas

E-nable clients to be more competitve

Team

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Jobs

客服運營經理【Account Operation Manager】(proficient in English or Korean)

UBASE是一個重視人與人之間的關係,創造多樣化的生活風格型態,並以永續經營出發的企業。我們致力提供予客戶全方位專業客服團隊服務,也將進行更多與不同產業相關的合作與進軍國際市場計劃。關於客服,我們有一些不一樣的想法,無論從內部人才管理到品牌文化傳遞的價值。我們正在尋找,價值觀相符的夥伴加入。 作為【Account Operation Manager】有幾件重要的事情: 一, 營運績效 1. ...
1
100 ~ 150 TWD/year
Updated about 1 month ago
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英文客服主任 Customer Service Account Manager(WFH)

本職務為長期居家遠端客服工作【非博弈、非電話銷售】,應試者家中或自尋固定辦公地點需有網路,並於辦公期間能保持環境安靜。 【電腦軟硬體設備將於錄取報到後由公司提供】 工作內容: .確保客服團隊功能正常運作並持續改善提升。 .以文字或是電話回覆客戶問題,提供解決方案。 .提供團隊成員正確的處理流程及應對方案,以正確訊速給予完成服務。 .指導同仁有效率的工作方式以達成績效指標。 .依據業務需求與總...
Updated about 1 month ago
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