the direction of client level 2 or SPOC • 完成 SLA (服務水平基準) 的需求 Complete incidents and requests within SLA in pressurized environment. • 軟硬體故障排除即電腦影像製作及設定 Build, configuring and troubleshoot Install “Gold” image on Customer PC and laptop applications and hardware components. • 處裡日常Ticket的作業 Ensure tickets are updated on a daily basis
2 years of experience required
No management responsibility