This position will be responsible for handling Premium card travel services, which includes CRS reservation, fare quotation, BSP ticketing and VISA/travel related arrangements. The position has the potential to impact card retention and card spend in the Premium product lines. Be able to resolve issues that may arise with card members with a sense of urgency with proper supervision. Commitment to high quality customer service by ensuring response to calls and emails are in a
3 years of experience required
No management responsibility