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This role requires you to relocate and based permanently in Manila . We provide the following relocation assistance: Flight ticket Company accommodation/monthly housing allowance Work visa Other benefits provided: Daily meals (on-duty) Medical & Insurance coverage Annual flight ticket allowance Attractive year-end performance bonus 2-year service reward bonus Working Schedule: 10am to 7pm, Monday to Friday Office Location: Makati City, Manila, Philippines Job Purpose: Perform back-office account

Plan concepts by studying relevant information and materials. Manage and monitor customer’s account in ensuring that the transactions are processed efficiently, effectively, accurately and with utmost integrity. Handles customer’s (both internally and externally) inquiries via online chat system and emails in providing relevant resolution to issue and escalate where necessary. Support and coordinate other department’s initiative and projects in relation to customer’s account management. Ensure a