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Position Impact: Service Fulfillment Planner is responsible for global after-sales service and coorperates with procurement, sales, and operations teams to conduct the best forecast analysis for parts/accessories in accordance with the organization's operational goals. You will demonstrate collaboration with other functions to resolve requirements-related issues; drive improvement in forecast error by analyzing processes and recommending improvements to meet organizational goals and missions. Re

Follow established sales processes and guidelines to promote and sell Alfa Laval Product and services; Investigate and identify parts/products needed by customer. 3.Create and actively follow up transactional quotes. Proactive looking for upselling opportunities Actively follow up the quote in order to understand if the proposed value is understood and if it is matching the customer needs. Use the CRM tool and other tools in a consistent and qualitative way, to support the

Providing sales forecast and meet sales target. Conducting regular customer visits and building up strong customer relationships to have first-hand information about installed base, competitor trend, overhaul schedule, maintenance budget and buying processes…etc. Being able to identify customers’ pain points and offer counter solution by stressing Alfa Laval’s unique selling points and follow up; including complex quotations and advanced technical support (sizing and energy saving calculation) B