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Jakarta, Indonesia
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Logo of PT. Mid Solusi Nusantara (Mekari).
Logo of PT. Mid Solusi Nusantara (Mekari).
Customer Experience Strategist (Mekari Qontak)
PT. Mid Solusi Nusantara (Mekari)
Build an ideal customer experience across journeys & products taking into account different psych score throughout the journey Implement listening points (tools & processes) in the customer journey, define segmentation of customer base & varying strategies, and identify opportunities to achieve the desired and intended customer experience. Develop strategy and initiatives in driving the cross product adoption in improving customer stickiness towards each of Mekari products Build a Customer First
Customer Experience Strategy
Strategic Planning
1
・
・
Jakarta, Indonesia
1 years of experience required
No management responsibility
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