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- Mengelola katalog produk di online shop & Website Perusahaan - Membangun, menguji, dan menggunakan perangkat baru sesuai dengan Peta Jalan Perangkat Konsumen - Bekerja dengan Produsen untuk sumber peluncuran aset - Berhubungan dengan tim Konten & Desain Web tentang konten & gambar produk - Tanggung jawab untuk menjaga harga & rencana produk online memastikan bahwa perubahan harga diterapkan secara akurat & tepat waktu - Bekerja dengan manajer Produk di seluruh aspek online shop termasuk kampan

Develop and implement online marketing and sales strategies Handle e-commerce platform operations and optimization Optimize product content and campaigns to increase conversions. Analyze data, report campaign performance, and provide improvement recommendations Maintain customer relationships, address inquiries, and ensure satisfaction Monitor and apply the latest e-commerce technology trends Manage system integrations for operational efficiency Ensure transaction security and compliance with e-

Maintain the daily operation of the store, including basic product information, product description page optimization and upgrade; conversion rate, discount promotion, pricing and other operations. Responsible for the planning and promotion of various promotional activities in the company's related online stores, and improve the product exposure, click-through rate, page views and conversion rate of the products in the store. Perform background data analysis, analyze the status of competitors, m

Bertanggungjawab untuk mengelola market place (membuat deskripsi produk, upload gambar produk, upload, update stock & harga, marketplace ads, dll) Membuat strategi agar toko di marketplace / E-Commerce (tokopedia, shopee, lazada dsb) mencapai target penjualan Mengoptimalisasi iklan di e-commerce/marketplace khususnya top ads Memantau aktivitas dan kinerja penjualan setiap hari pada toko di E-Commerce secara keseluruhan Mengontrol dan melakukan pemenuhan stock di dalam ecommerce Mengontrol campai

1. Menciptakan berbagai promosi dan event menarik untuk online shop kami 2. Memanage dan memproses seluruh order yang masuk dalam online market kami seperti (tokopedia, shope, tiktok, dan Lazada) 3. Memanage seluruh iklan dari sosmed kami 4. Memanage & update produk-produk e-commerce kami 5. Memanage konten e commerce dan sosial media kami

Tiktok E-commerce Marketing & Business development

Create visual design for clients, including logo / brand identity / packaging / menu / flyer / social media / offline visuals / point of stand / website UI design, etc Make creative video or photo concept Make interesting content including visual & communication

Improve customer service experience and create engaged customers Take ownership of customers' issues and set the resolution Set a clear mission and deploy strategies focused toward that mission Develop service procedures, policies, and standards Keep accurate records and document customer service actions and discussions Analyse services statistics and compile accurate reports Mentor and develop customer services agents and nurture an environment where they can excel through encouragement and emp

About Scarlett Indonesia SCARLETT Indonesia is one of the biggest local beauty brands in Indonesia, both in online and offline channels. We are ambitious in taking the business to the next level to become a leader in the Personal Care & Beauty categories. Our growth is not only proven through our innovative new products and team but also through the 5.5M organic followers that we have on social media. We have a vision to be the

Seorang Pelayanan Penjualan Online bertanggung jawab memberikan dukungan pelanggan melalui platform e-commerce. Tugasnya meliputi melayani pelanggan, memberikan informasi produk, menangani keluhan, memproses pemesanan, mengelola pengembalian, dan menjaga hubungan pelanggan. Kualifikasi meliputi pengalaman dalam layanan pelanggan atau penjualan online, kemampuan komunikasi yang baik, pengetahuan produk e-commerce, multitasking, dan keterampilan kolaborasi.