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Responsibilities 1. 產品相關技術支援 Required Skills -- You need: All, or at least most, of these 2. 端點資安產品的熟悉度(ex. AV、EPP、EDR、UEBA)。 3. 了解網路架構原理、封包、DNS等協定。 4. 能夠進行作業系統/網路障礙排除。 5. 熟悉Linux / Windows

We are seeking a Technical Product Support Manager to join our team. This role is crucial in supporting the technical aspects of our product offerings, ensuring that they meet our high standards of functionality and user satisfaction. The ideal candidate will have a solid technical background, excellent problem-solving skills, and a strong customer service orientation.

1.Proactive in high service quality, mitigation partner and customer in products testing and troubleshooting. 主動提供品質服務，緩解客戶及合作夥伴在產品測試與障礙排除方面的問題 Introduction, demonstration, training, and promotion of products to either existing customers and partners or new potential guests. 向現有客戶和合作夥伴或新的

Develop and maintain e channel applications to support banking activities Collaborate within cross-functional team Depending on your level of experience, reviewing code and acting as subject matter expert for junior in the team #VCFest2023

Responsibilities工作責任 提供即時的第一層技術支援。 當問題無法解決時，協助第二層技術團隊了解問題的並確認該問題解決方式的可行性。 與團隊成員分享資訊，協助持續改善客戶支援的品質。 與產品管理

是技術問題)，確保符合已發佈的客戶服務水準 與技術導向的客戶密切合作（一般客戶是工程師和 IT 人員 支援全球的客戶，透過各種工具維持緊密的客戶關係 定期安排電話會議，以檢討未決問題

Responsibilities • Review global and local 3rd-party apps and games focusing on app design, usability, and functionality, as well as compliance with platform best practices and store policies. • Evaluate app design and user experience across different device form-factors, such as phones, tablets, wearables, VR, TV and auto. • Provide in-depth quality feedback and consultation to 3rd party developers. • Identify, reproduce, classify, and file internal bugs with engineering rigor. • Anticipate, bu

We are looking for a 1st line support service representative to assist our client with technical problems when using our products and services. Technical Service responsibilities primarily include resolving client queries, recommending solutions, and guiding product users through features and functionalities. In addition, this role also keeps eyes on the monitoring of the performance of production IT Systems and be the point of contact for escalation for clients and internal groups. To be qualif

Travel to robot deployment site, setup and handle the robots Installation, deployment and handling of humanoid robot at customer’s site Responsibility for network/WiFi, and other on-site services to be in place, and interacting with service vendors at venue Instruction/training of customer regarding human-robot interaction Monitor functions and performance of robot, and troubleshoot in real-time; provide immediate feedback to the operator as well as to tech support Acting as mediator in interact

技術支援工程師 1. 處理國內外客戶所提出產品相關應用的技術問題，並提供客戶技術支援服務。 2. 協助開發新產品，在新產品上市前，進行應用和測試。 3. 配合客戶的需求，安裝設備與處理