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Gear Inc. is seeking 03 Operations Managers in Da Nang for our Moderation team (Team size: 150 - 200 staff). Ideal candidates are able to adapt and are well known with fast moving and last moment change. Main Responsibilities: Overall in charge to manage program operations and KPIs set by the client such as Quality Efficiencies, Staffing and Service Level; Effective collaboration with team members, co-managers. immediate superior, other support; groups/departments such as, GA

Job Description: Gear Inc is looking for qualified candidates to join our Moderation team as Moderation Team Leaders (Full-time). Ideal candidates will join our team to assist in supervising a team of at least 20 members, reasonably assuring team's non-quality KPIs to meet clients' requirement and escalating abnormal issues when required. Leaders should be capable of providing answers to both simple and complicated questions (from the team or clients) in a timely manner. Your

Active sales and business development within defined field of responsibility Route management and development of defined markets and trade lanes Developing and overseeing global agents relationships for defined markets and trade lanes Representing interests of the company before third parties Coordinates the relations with other sections in the company Knowledge of the standard operation procedures and systems like AS 400, S.P.O.T. and ability to demonstrate

Serving as the first point of contact for internal customers seeking technical assistance over the IT ticketing system. Provide day-to-day support to ensure the smooth running of IT facilities ( computers, network devices, printers....) as well as end-users requirements; Troubleshoot and resolve application issues, maintain and update technical support documentation; Asset management: follow hardware delivery process, IT inventory status updating. Be able to support non-production teams in event