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No need to COLD CALL to find customers, the company assigns customers and the specialists will follow up 1. Require intensive communication with customers who are currently making inquiries; 2. Handle customer needs and respond to email quotations; 3. Make preliminary assessments of customer requirements (trading conditions, production processes, product requirements, after-sales services) to respond to customer needs immediately; 4. Track customer trends; 5. Responsible for quoting customers an

Serving as the first point of contact for internal customers seeking technical assistance over the IT ticketing system. Provide day-to-day support to ensure the smooth running of IT facilities ( computers, network devices, printers....) as well as end-users requirements; Troubleshoot and resolve application issues, maintain and update technical support documentation; Asset management: follow hardware delivery process, IT inventory status updating. Be able to support non-production teams in event