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Maintain high quality of products with participation in code review and design reviews. Build high quality products and contribute important impacts on our product roadmap planning. Propose and implement solutions/product with Java, JavaScript, SQL, Spring, Python and Shell Scripts Provider guidance to Junior and suggestion to other colleagues with deep understanding of technology stacks Propose better software architecture with the right design pattern for a suitable situation. Provide in depth

Maintain high quality of products with participation in code review and design reviews. Build high quality product and contribute important impacts on our product roadmap planning. Propose and implement solutions/product with Java, JavaScript, SQL, Spring, Python and Shell Scripts Provider guidance to Junior and suggestion to other colleagues with deep understanding of technology stacks Propose better software architecture with right design pattern at suitable situation. Provide in depth support

WE NEED YOU: ✔ Ensure Quality Monitoring is done to improve overall quality performance across the project based on the quality standards ✔ Provide feedback and coaching based on quality audits, complaints, and seller satisfaction ✔ Remarks to improve their communication and overall quality performance ✔ Train Agents on soft skills, call handling, and communication skills, new implementations, and process changes ✔ Provide report and analysis on quality progress ✔ Ensure contact reason categorie

Being in charge of Non-life insurance business for B2B clients, including: Phụ trách lĩnh vực kinh doanh Bảo hiểm Phi nhân thọ cho khách hàng doanh nghiệp, bao gồm: 1. Servicing and taking care of current clients, corresponding with clients for renewal insurance program Phục vụ & chăm sóc khách hàng hiện hữu, liên hệ khách hàng để thực hiện tái tục những hợp đồng hiện tại 2. Approaching new clients and cross-selling to existing clients Tiếp