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Maintain high levels of service continuity on IP devices for external customer Perform network operation of configuration, capacity, access, performance and security management To provide telephone/remote and on-site 2nd level technical support for Cisco/Juniper/F5/A10 IP devices on an on-call basis within a team To troubleshoot logged faults in order to accurately isolate the cause and provide working solutions, and monitor progress against customer SLAs. DevOps/Programming skill is

◆Coordinate all product development efforts from the discovering, planning stage through launch and beyond. ◆Work closely with stakeholders to gather and prioritize requirements based on market needs, desires, and user pain points. ◆Develop product strategy, define roadmap and provide product release related documentation. ◆Proactively identify and resolve blockers to achieve business objectives for the product. ◆Collaborate cross-functionally with engineering, design, finance, technical support

Your main responsibilities: -Provide technical support / recipe setup at customer sites. -Troubleshoots recipe / equipment problems. Co-work with HW and support teams for troubleshooting and result test after escalation. -Complete on-site diagnostics and service calls. Handles complete product functionality in the various product families/platforms. -Responds to emergency service calls as required. -Instructs customer operating technicians on system operation and maintenance. -Help the sales dep

Quality Assurance and Safety Compliance: Ensure that all services and repairs comply with industry standards, safety regulations, and company policies. Participate in quality assurance processes and audits. Equipment Maintenance and Repair: Perform routine and emergency maintenance on various types of equipment. Diagnose complex issues and execute repairs. May also involve upgrading equipment or installing new systems. Technical Support and Troubleshooting: Provide advanced technical support to

Tesla Motors is looking for an experienced Parts Advisor to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the customer service acumen, but also the ability to provide a basic level of technical support service. This position is located in Taipei. If you are interested in becoming a part of a world class service team supporting

Job Mission Calibrate, qualify and install ASML's products according to the highest quality standards and world class delivery performance. Job Description Final assembly of Reticle Handler module in cleanroom environment Perform system calibration and qualification through functional testing Take responsibility for Reticle Handler module progress Provide first line technical support on integration of module, in order to minimize impact on production output Point out recurring problems during as

As a Backend Engineer, Your Job Responsibilities are: Formulate and design the company’s business back office and contribute to core codes development Independently complete the system architecture design and service and features implementation based on product requirements Offer technical support for system issues raised by the business department, able to rapidly and effectively locate and solve problems, and ensure the stable operation of the background system. Able to track the issues and co

【Position Overview】 The ideal candidate will possess a blend of technical expertise and customer-facing experience, offering trouble-shooting, issue tracking and technical support to our clients. 【Key Responsibilities】 Technical Support for Customers : Respond to technical inquiries related to the product. Track and resolve customer issues. Suggest suitable product configurations. Manage outsourced products. Key Project Support. Create and maintain channel/customer support material. 【Required Qu

1. Develop, maintain and improve motherboard BIOS 2.Implement methods to control motherboard components 3.Debug and problem solve BIOS issues 4.Provide BIOS related technical support to customers or internal departments 5.Assist field application engineers in solving product issues

Providing sales forecast and meet sales target. Conducting regular customer visits and building up strong customer relationships to have first-hand information about installed base, competitor trend, overhaul schedule, maintenance budget and buying processes…etc. Being able to identify customers’ pain points and offer counter solution by stressing Alfa Laval’s unique selling points and follow up; including complex quotations and advanced technical support (sizing and energy saving calculation) B