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Customer satisfaction is the heart of a company's development. As the capabilities of the 3D printing technology grow, so are the needs of Phrozen support team. We’re looking for: Problem solvers with the ability to identify issues and provide solutions. Experts in 3D printing to provide support to our customers to overcome the steep learning curve. About the Role As a member of the customer service agent, you will act as the first point

Provide day to day support of clients’ activities Maintaining & complete the onboarding process with new client. Provide relationship management by conducting regular client reviews Active communication with important key stakeholders – Sales Team & Development Team Maintain and understand key processes and control requirement for all Cynopsis Solutions Product Provide Business Continuity Planning and support Understanding the lifecycle of a product defined by Cynopsis Solutions Build and mainta

1. Prepare the monthly contribution %, production% for reporting purposes 2. To ensure with the clients that the administrative file (export/ import documentation) is duly filled and completed 3. To promptly follow up on rate requests 4. To book freight at best available rate 5. To ensure subcontractors have detailed job instructions 6. To ensure the pre alert is sent in timely manner to other AGS offices or selected destination agent 7. To

Customer Success Specialist / POS Support Specialist Taipei, Taiwan / Part-time or Full-time Queue Technology is reinventing the way businesses in the hospitality industry use point-of-sale systems. This fast-growing POS company gives restaurants, bars, and cafes improved speed, flexibility, and efficiency with its integrated and customizable cloud-based POS solution. We are looking for a Customer Success Specialist to join our collaborative team in Taipei, Taiwan. If you are interested in build

Job overview : The Service Engineer will provide the best and timely services to the customers to create a seamless experience and provide passionate customer orientation. The Service Engineer will take care of installation, commissioning, user training, troubleshooting, repair, calibration and annual maintenance contract services of ZwickRoell products. The Service Engineer will work independently with support from Senior when needed, utilizing training and experience to determine the best cour

1.Proactive in high service quality, mitigation partner and customer in products testing and troubleshooting. 主動提供品質服務，緩解客戶及合作夥伴在產品測試與障礙排除方面的問題 Introduction, demonstration, training, and promotion of products to either existing customers and partners or new potential guests. 向現有客戶和合作夥伴或新的

Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined a

Job Title Cymer - Field Service Engineer - Hsinchu Degree: Bachelor, Master Work Experience: 0-1 year, 2-3 years, 4-9 years Travel: 25% Workplace Types: Hybrid Job Description: Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the CYMER systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the s

This role location will be Japan Kumamoto site. Chinese , English communication are must be , Japanese also prefer. After on boarding will training in Taiwan around 6 months Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the speci