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This is a contractor position with possibility turning into a full-time position in the near future. Work closely with our teams in UK and US to build new product offerings leveraging the latest eCommerce and enterprise software technologies. Because we are an international team, fluency in English is a must-have. We are looking for individuals with can-do attitude and preferably with startup experiences. KEY RESPONSIBILITIES: Comfortable to work as a solo engineer locally

Description Lumina is seeking a proactive Customer Success Specialist to represent our brand in a unique customer-facing role. This role requires native-level fluency in written and conversational English. Unlike traditional CS roles, our CS specialists have Zoom calls with our customers daily, making the experience for everyone more engaging and social (not just support tickets 🎫). You’ll be helping our customers learn and use the Lumina product, and build a personal relationship with them