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As a Customer Service Representative at beflo, your primary responsibility will be to provide exceptional support to our customers, ensuring their inquiries and concerns are addressed promptly and effectively. You will serve as the main point of contact for customer interactions, handling various channels such as email, live chat, and phone calls. Fluency in English is required for effective communication with English-speaking customers. Key Responsibilities: 1. Responding to customer inquiries:

Overview The Consumer License Platform serves licensing and subscription needs across all Trend Micro Consumer Products. We've managed multiple systems and databases to cater to diverse regional and product requirements. Recently, we've introduced a new system based on the Domain Driven Design (DDD) approach, aimed at unifying regional needs while ensuring swift support for new business demands. Join us in building the new system. You will face rewarding challenges of software development, balan

Overview The Consumer License Platform serves licensing and subscription needs across all Trend Micro Consumer Products. We've managed multiple systems and databases to cater to diverse regional and product requirements. Recently, we've introduced a new system based on the Domain Driven Design (DDD) approach, aimed at unifying regional needs while ensuring swift support for new business demands. Join us in building the new system. You will face rewarding challenges of software development, balan

We are looking for Senior (3+ years) engineers who have SMART, EASY-GOING, patience, and good TEAMWORK characteristics. ▲ About Splashtop: Splashtop Inc. is a rising star in the remote access/remote support industry. Our backend system is hosted on AWS, GCP, and OCI, it serves 500K+ active users and 2M+ online endpoints. The average API is around 2K+ QPS. ▲ You will be working on one or many of

工作內容: - System daily operation and maintenance. - Performance monitoring & tuning. - Database implementation. - Servers and related facilities checking. - System trouble shooting. - User requirements support. - On call 條件要求: - 三年以上資料庫管理經驗 - 具Oracle 管理經驗 - 具MySQL 管理經驗 加分項目: - 具OCP認證佳

Make a network design or network architecture. Responsible for all matters related to the installation and configuration of network equipment, including WAN accelerators, LANs, proxy servers, routers, DHCP, DNS, and others. Create an efficient and secure network. Responsible for overall logistics procurement in supporting the use of the company's internet network, including dealing with suppliers of network equipment on a large scale. #VCF2023

As a Senior DevOps Engineer, you will be responsible to manage our on-prem and cloud-based infrastructure platform to support application workloads and system services for the entire company. You would be using various automation tools to manage the physical and virtualized servers that we have and serve as a subject matter expert for Kubernetes, Networking, OS, and virtualization technologies. Responsibilities Deploying, automating, maintaining, and managing various cloud-based and on-prem prod

The Job: Build awesome infrastructure for products. This role is not just about coding. You will also be responsible for building the infrastructure that supports our products. This includes things like setting up servers, configuring databases. Build cool applications that serve millions of users. You will be part of a team that builds innovative applications that are used by millions of people around the world. You will have the opportunity to work on a

Monitor online communities and identify any key issues or potential risks, translating those insights into actionable items to serve customers properly, protect the brand, avoid PR crisis, defend keyboard warrior attacks... and more. Moderate Phrozen’s online communities, answering technical questions from users and coming up with solutions to troubleshoot product issues systematically. Flag any potential risks and coordinate with customer support & marketing teams to strengthen the brand image