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We are looking for people who can grow, think, dream and create. In this role, you will be the support engineer/project leader to give our users the most effective/professional IT services on their sites (store, warehouse, office) & according to your potentiality, become the future IT leader. ● Daily support on infrastructure & network to ensure the smooth IT environment in order to have "IS healthy" target & ensure the autonomy level of end user ● Implement

In this role, you will be the support engineer/project leader to give our users the most effective/professional IT services on their sites (store, warehouse, office) & according to your potentiality, become the future IT leader. 【Who you are?】 You are fluently bilingual English and Chinese You are with strong leadership and good communication skill You are strongly passionate about IT innovation and technology, and like to share and contribute You are curious, creative and demanding, enjoy

應用公司開發的自助點餐系統去客製化各客戶所需的菜單以及設備顯示設定，協助客戶解決機器以及軟體的問題，需要了解公司軟體功能以及機器操作，如何維護維修，需 online / onsite support 客戶.

【工作內容說明】 協助客戶產品測試和問題排查 負責查看系統監控、問題分析、問題回報和及時處理 了解系統運作狀況，執行維護工作 專注於技術支援與問題處理 與團隊共同排班(假日輪值)與輪