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【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Sr. Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback

提供用戶端技術支援、執行故障排除並解決網路問題 維護 Internet 網域並增強 Intranet 效能 對電腦、路由器、數據機和伺服器之間的通訊運行診斷測試。 為用戶端安裝、設定和更新網路配件。 優化伺服器容量和

參數錯誤、人為錯誤及資料錯誤等造成應用運作的問題。 - 負責系統參數修改、修正程式的測試以及支援程式佈署。 2. 技術支援與解決問題： - 提供用戶和其他團隊的技術支援，解答關於應用程式操

※主要運營平台為【全聯隔日達、大潤發網路購物、UberEats、foodpanda】 【主要工作內容】 -EC年度會員行銷活動規劃與執行 -會員生命週期營運規劃，提升會員首購、複購、留存與召回 -依據CRM/DMP/CDP數據分析洞察，規劃

1. 法金大數據專案全端/後端系統開發執行 2. 負責專案系統架構規劃，包含儲存架構、系統問題預防、系統效能調校、版本提升等作業 3. 各種組織交辦工作

Cedars Digital 希達數位成立於 2023 年，總部位於新加坡，由母公司 LITE-ON 光寶科技投資，提供企業碳管理解決方案。 專長於 AI 人工智慧技術與資料整合，提供企業一站式的組織溫室氣體盤查與產品碳足跡計算

【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback to op

1. 管理Technical support團隊。 2. 進行所有已上線之系統維運，包含問題解決、一次性需求(BAU)、資料彙整處理、跨部門協調及廠商溝通。 3. 分析prod. Issues，並提出綜整解決方案；分析issue根本原因，協助相關團隊解

Responsibilities 1. 產品相關技術支援 Required Skills -- You need: All, or at least most, of these 2. 端點資安產品的熟悉度(ex. AV、EPP、EDR、UEBA)。 3. 了解網路架構原理、封包、DNS等協定。 4. 能夠進行作業系統/網路障礙排除。 5. 熟悉Linux / Windows

We are seeking a Technical Product Support Manager to join our team. This role is crucial in supporting the technical aspects of our product offerings, ensuring that they meet our high standards of functionality and user satisfaction. The ideal candidate will have a solid technical background, excellent problem-solving skills, and a strong customer service orientation.