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支援產品的技術支援，協助公司客服人員解決他們不會的技術問題。 本職位不需要打電話或接聽客戶電話，而是線上對公司內部溝通。 接觸區塊鏈相關服務。 監控產品運作狀況。

1. 產品售後建置安裝及導入 2. 處理產品相關技術問題，協助排除客戶或合作夥伴問題 3. 撰寫專案文件、產品操作手冊等相關技術文件 4. 支援售前專案產品測試(POC) 平常我對事情充滿

1.可使用簡易英文溝通。 2.為所有終端用戶設備提供管理跟設置。例如。影印機、筆電、平板電腦、Mac、顯示器、VPN 、傳真機、掃描儀、USB驅動器等 3.Windows和非Windows操作環境經驗 4. 新的or現有的用戶設備

責任： 為客戶IT環境中的有關IT硬、軟體和網路各方面的問題，提供遠端或現場的技術支援。 為客戶的桌面環境（包括筆電/桌上型電腦/工作站/印表機）執行安裝和升級。 為客戶IT環境執行定期

本職位是公司內部資訊相關業務的重要成員，擁有良好的發展前景，能夠積累豐富的工作經驗以及不斷學習和成長的機會。 歡迎有志之士加入我們的團隊。 - 協助系統操作及疑難排解等簡易問題

Ensure that all work devices (computers/laptops) that the user can use function properly and run as they should. Check and update all operating systems and applications used by the user. Ensure the proper functioning of physical security devices (CCTV, Fingerlock, etc.). Handle issues related to work devices (laptops/PCs) and work support devices (printers, scanners, projectors, etc.). Back up physical security devices, laptops, and PCs. Perform routine checks on working

Includes analytics, computing, database, mobile, networking, storage and web. To establish cloud service, one of the keys is have the Identities ready in the Cloud. Azure Security support team belongs to Microsoft CSS Cloud & Enterprise Business Unit. This position under Azure Security support team is responsible for delivering Azure Security Service and support to our global customers with the ultimate satisfaction. The engineer is responsible for support delivery, working with customers to res

Serving as the first point of contact for internal customers seeking technical assistance over the IT ticketing system. Provide day-to-day support to ensure the smooth running of IT facilities ( computers, network devices, printers....) as well as end-users requirements; Troubleshoot and resolve application issues, maintain and update technical support documentation; Asset management: follow hardware delivery process, IT inventory status updating. Be able to support non-production teams in event

擅長工具Windows 10 Windows Server 2019 Vmware Firewall TCP/IP工作技能電腦設備裝配 資訊設備操作檢修 系統維護操作 安裝與維護網路安全系統 網路設備設定安裝

1. SAP產品專案導入及升級、系統調校與維運管理 2. SAP系統資料庫管理(SAP HANA、Oracle) 3. 作業系統管理(Linux、Windows) 4. 配合年度稽核作業產出相關報表集資安建議修正 5. ISO27001內部控制及執行 6. 協