About one and half year experience of work as a sales assistant at the fastener industry, I am good at problem solving and customer relationship management.
To assist the customer to find the suitable component product with the most competitive price by the suppliers locally.
To ensure timely production and delivery for the customer.
CRM: be responsible for customer service & inquires, and provide immediate responses.
Order Management: support the internal order procedures, and track & arrange the shipping plan based on customer's needs.
Event Information Update : regularly update the exhibition information and local MICE news in the official website.
Post on Social Media: write posts about the latest activities on social media and design the EDM for potential customers.
Exhibition staff: support access control for the events Elder Care Asia 2019 and Super Leisure Lifestyle Show 2019.