1. Optimized the order upload process from Line shopping and the other business channels of the ERP system by coordinating with the IT engineer, improving at least 80% efficiency.
2. Improved the CRM system by organizing the API connection between the Line marketing team and the IT engineer to integrate the online and offline members.
3. Negotiated with different vendors on the quotations to source the packages of 4 new products.
⎮Logic thinking ⎮Cross-functional Communication⎮
To integrate the CRM system, I cooperated with the team responsible for Line members and the engineer with strong logic. To optimize internal processes of operating systems, I communicated with employees from different departments such as physical stores, production, and accounting, and then continued to try to find the crux of the problem, and solve the problems with the engineer with cross-functional communication skills. In part of new product development, it is mainly responsible for quotations of product packaging by negotiating with vendors.