• Managed patient accounts by obtaining, recording, and updating personal and financial information via Electronic Medical Records • Maximized office efficiency by answering more than 100 incoming calls per day to provide official information and transfer calls to the desired person. • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports, and correspondence • Scheduled appointments for 3 provider visits and procedures using EMR • Increased office efficiency by 15%, implemented changes to the phone system (i.e. adding an auto-attendant to direct calls to the designated person), and the scheduling process (i.e. schedule only one new patient per hour • Checked 50+ patients in and out daily; including scheduling appointments, collecting co-pays/deductibles

• Checked inventory and selected vending & clothing products from specific locations based upon customer orders and availability • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy • Utilizes a continuous improvement mindset and assists in identifying opportunities to improve processes • Completed 100% orders each day with efficient picking and packing of shipments. • Checked products for damage or other issues before packing into boxes • Compared shipment contents with orders to confirm accuracy.