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Abby Luo
Graduate Assistant @ University of Texas at Austin
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Abby Luo

Graduate Assistant @ University of Texas at Austin
A flight attendant seeks to bring 8 years of customer service experience to a UX designer position in a goal-oriented, fast-paced tech environment.
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University of Texas at Austin
Logo of the organization.
University of Texas Austin
Taipei City, Taiwan

Trình độ chuyên môn

  • Tình trạng hiện tại
    Thất nghiệp
  • Nghề nghiệp
    UX Design
  • Lĩnh vực
    Hàng tiêu dùng
  • Kinh nghiệm làm việc
    6-10 năm (Dưới 1 năm liên quan)
  • Kinh nghiệm quản lý
    I've had experience in managing 1-5 nhân viên
  • Kỹ năng
    figma
    sketch
    zeplin
    Photoshop
    Adobe XD
    ui/uxdesign
    PowerPoint
  • Ngôn ngữ
    English
    Thông thạo
    Chinese
    Bản địa hoặc song ngữ
  • Trình độ học vấn cao nhất
    Master

Ưu tiên tìm kiếm việc làm

  • Hình thức làm việc mong muốn
    Intern
    Quan tâm đến làm việc từ xa
  • Vị trí làm việc mong muốn
    Product Designer (UI/UX)
  • Địa điểm làm việc mong muốn
    Taipei, Taiwan
    Boston, MA, USA
    Chicago, IL, USA
    Seattle, WA, USA
    Austin, TX, USA
  • Freelance
    Freelancer bán thời gian

Kinh nghiệm làm việc

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Graduate Assistant

01/2023 - Hiện tại
Lead a team of 4 to conduct interactive workshops with 3,000+ students and iterate the curriculums by synthesizing data. Analyze data to understand student's needs and design data visualization to communicate with a larger audience.

Product Design Intern

CKOY
Internship
06/2022 - 08/2022
3 mos
he position involved creating end-to-end user experience for both physical and digital products. My responsibility included designing wireframes and interactive prototypes of a desktop/ mobile website to streamline the user experience, creating email campaigns for 900+ subscribers with A/B testing to increase conversion rate, conducting user research with 50+ stakeholders to extract prioritized product requirements, and designing cross platforms marketing materials with style guides to increase monthly impressions

Flight Attendant

12/2013 - 05/2022
8 yrs 6 mos
Ensuring service quality by planning and prioritizing tasks, optimizing 300,000+ customers’ travel experience by actively listening and communication skills, and collaborating efficiently with people from more than 5 countries to promote onboard safety by paying attention to details

Học vấn

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Master of Science (MS)
UX Research & Design
2022 - 2024
4/4 GPA
Mô tả
Conducted evaluation with a focus on usability and accessibility of the website via user testing, heuristic evaluation, and manual review. Design a mobile app from sketch to interactive prototyping with 3 iterations via user testing with more than 40 participants.
Non-Degree Program (e.g. Coursera certificate)
Human-Center design
2020 - 2021
Mô tả
Earned the knowledge about HCI, research methods, design principles, evaluation techniques.
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Bachelor’s Degree
Land Economic - Urban planning
2009 - 2013
Mô tả
Focus on balancing resource distribution based on the user needs and developing requirement.