• Coordinated human resources functions while increasing client and employee numbers (50% in 3 years).
• Developed, analyzed, maintained, and presented on complex human resources metrics and ongoing trends.
• Led recruitment, on-boarding/off-boarding, disciplinary actions, and resolved employee/client concerns.
• Managed all employee needs/in-services and provided effective counseling and support to clients and staff.
• Monitored staff performance and effectiveness through SurveyMonkey reviews and on-site client visits.
• Supervised employee training programs and tracked compliance with State and Federal laws.
• Administered coaching, performance reviews, end of year/bonus evaluations, and more development needs.
• Managed all compensation, benefits, wellness, and safety measures for 300+ employees.
• Oversaw third-party vendors, staffing, strategic planning, event planning, and corporate communications.
• Coordinated communication with corporate affiliates, hospitals, nursing homes, and assisted living facilities.