• Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes. • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs, modified into a digital forum for distance learning during COVID-19. • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques

• Diligently trained all staff employees to be welcoming and helpful to members, which increased overall service expectations. • Identified issues and immediately stepped up to guarantee speedy and effective resolutions. • Assisted Director of Marketing and Senior program Director with various marketing projects that would engage new leads and potential customers. • Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.