負責日本航線機位控管、B2B合作、市場分析及業務開發。
- 控管與銷售日本航線(小松、名古屋、札幌、仙台)團體機位,與旅遊業者接洽
- 負責台北-札幌每日160席機位(每月約5,000席),月平均機位使用率達85%
- 發現銷售異狀,及早調整機位發放,將台北-小松淡季機位使用率由月平均40%提高至87%
- 銷售及協助旅遊業者辦理「6,000名團體客」之專案,客製化台北至小松及名古屋之航班行程,將四個月之機位使用率提高至每月平均90%
- 追蹤機位銷售數據,主動提供旅遊業者優化航班行程之建議
- 開發淺在旅遊業者合作夥伴,客製化最適產品供銷售
- 與旅遊業者維持長期良好關係,以獲取競業及市場資訊
- Managed 160 group seats each day of the TPE-CTS flight (around 5,000 seats every month), and enhanced the TPE-KMQ flight group seat usage rate to 87% on average in off-peak months
- Successfully arranged an ad-hoc group case with more than 6,000 people for TPE-NGO-KMQ-TPE cross flights, and boosted the seat usage rate from July to October 2019 to 90% on average
- Identified partner travel agency’s weak performance, creatively customized different flight patterns using Amadeus booking and accelerated 10% of their seat usage rate as well as our load factor
- Reduced the unsold rate by allocating seats to potential travel agencies two months earlier
- Detected the slow sales growth in days before the election day in January 2019, and stimulated the TPE-CTS seat usage rate of the month from 40% to 60% by suggesting pricing strategy to managers
- Acquired competitors’ news regularly by maintaining strong relationships with the partner travel agencies