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Accounting Bachelor - Da-Yeh University
Overseas Sales & project management - 6y
Sales Representative- 1y
Sr. Warranty Specialist - 1y


One can't never consent to creep when one feels the impulse to soar



大葉大學會計資訊系

Sales Director

Howie Chen

ChiMei Trading Co., Ltd.

・Customers' relationships maintenance
・PU market researching and exploring (Taiwan & Vietnam)
・Sales planning
・Promoting product and exploring potential requirement of customer 
・Monitor vendor ship-to-commit performance
・Logistic arrangement & problem solving
・Identify root causes of shortages and drive for recovery to minimize impacts
・Inventory Control 
・Maintain correct data details of inventory and systems

Job Description
1. Preparing records, reconciles warranty claims, and submits them to the appropriate manufacturers for payment.
2. Coding warranty claims by using labor operations codes, submits claims to the manufacturer for payment, and reviews & disputes rejected claims.
3.Develop and maintain customer relations with the local Region and Dealers
4. Analysis of KPI data and identify Dealers weaknesses and strengths that need support from this program
5. Dominating and improving the global warranty workflow
6. Analysing claim issues with QC team and CSD team

Vanmoof 

Sr. Warranty Specialist

・Explore and suggest new promotion ideas through market visit and market trend study.
・Sourcing and evaluating the competitive supplier
・New product development and project management
・Handling the product inquiries and quoting process through
・Develop and maintain customer relations with the Dealers/Wholesalers/distributors
・Monitor point of sales, merchandising materials and logistic plans/progress to ensure the execution excellence 
・Participate in the sales strategy planning to meet the company's mission, vision, and long term goal.


R&Q Group - 爾暉興業有限公司

Sales Representative

Explore and suggest new promotion ideas through market visit and market trend study.
·Sourcing and evaluating the competitive supplier
·new product development and project management
·handling the product inquiries and quoting process through
·Develop and maintain customer relations with the Dealers/Wholesalers/distributors
·Monitor point of sales, merchandising materials and logistic plans/progress to ensure the execution excellence 
·Participate in the sales strategy planning to meet the company's mission, vision, and long term goal.

Nelson Tool 英屬維京群島尼爾桑有限公司

Sales Engineer / Sales Representative

・In charge of OEM program and AF channel in North America 
・Key account maintenance, Giant/Specialized/Trek/Merida/Ideal bike
・Coordinate PPAP document with R&D 
・Collaborate with engineers, designers to define the service and product. 
・Communicate with cross-functional operations stakeholders and drive support for new ideas, products and process. 
・Work closely with our engineers to guide products from conception to launch. 
・Deliver organized, predictable & consistent platform communications regarding product schedules, out of cycle updates.


Howie Chen’s posts