Jan 2014 - Present
Duty :
- Supervising operation team to deliver punctuality, reliability and friendly bus services
- Monitor and maintain the bus service level, analysis and problem solving that affect safety, efficiency and punctuality
- Communicate and lobbying with external stakeholders Government Departments, District Councilors, Local
Communities, Pressure Groups, Public Event Organizers, other public transport organizations, etc. for the bus services
- Evaluate and analysis patronage trend, population and urban development to explore new business opportunities
- Preparing annual budgets, monitoring service vehicles, termini cleaning, security and office expenses
Projects :
Project Name Details and Results Actor Duration
Revamp Open- top bus
services Revenue increased by 60% Project holder
Standardized bus drivers and
regulators operation manuals
Eliminate difference across operations
departments to improve efficiency Project holder
Individual Routes Safety
Manual
Black spots along the routes identified to
improve safety Project member
Realtime Route Occupancy
System
Provide real time stop-by-stop occupancy
which successfully saving decision time Project holder
Bus Dispatch System on
Android
Shifting the app from PC platform to
Android to provide new functions and save
operations cost Project member
Citybus NWFB Social Media
committee
Provide idea, content and copywriting to
Facebook and Instagram Project member On-going