Compiled a daily report, among other admin work, that tracks late deliveries throughout the delivery network and assigns a failure cause. Communicated on a regular basis with the Independent Service Providers ISPs who employ the drivers regarding everything from misdeliveries to changes in pickup windows. Facilitated the completion of the morning and evening sorts depending on the shift being worked - which could entail anything from unloading trailers to processing damages in the QA area.

- Strategized with sellers to plan out the home selling process and guided buyers through the home buying process. - Demonstrated superior management capability by managing entire sales process from initial contracting, advising on all aspects of the process, coordinating property showings and vendor appts, negotiations, document prep, consistently communicating with all involved parties and arranging and finalizing closing

Managed a staff of 12 during the pre-load shift, training new hires, filling in gaps where needed and driving production in order to ensure the shift was completed by driver start time.