*Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
*Inspect dining and serving areas to ensure cleanliness and proper setup.
*Receive and record patrons' dining reservations.
*Direct patrons to coatrooms and waiting areas such as lounges.
*Answer telephone calls and respond to inquiries or transfer calls.
*Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
*Provide guests with menus.
*Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
*Plan parties or other special events and services.
*Assist with preparing and serving food and beverages.
*Inform patrons of establishment specialties and features.
*Greet guests and seat them at tables or in waiting areas.