Achievements : • Opened up conversation with ~100+ new qualified accounts, resulting in 5 closed deals from eCommerce, OTT & Finance accounts worth of 6 figures in total • Constantly achieved & exceeded target standards, with the highest personal record of 280%. • Implement Sales Engagement Platform to increase productivity by 70% • Achieved right prospect rate of 95% Responsibilities : • Conduct in-depth market research, analyze businesses' pain points and initiate business strategies, act as an Electronic Commerce (EC) business consultant to discover client’s opportunities for optimization and potential growth points. • Executing prospect attack campaigns (e.g. cold-calling, email, social media...etc.) to target white space opportunities to generate new clients. • Partner with experienced Business Development and Enterprise Solutions Sales to help qualify the opportunities (inbound and outbound), fill their pipeline, and closure • Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Appier product suites. • Using tools and technologies to improve process efficiency and periodically reviewing and updating the customer relationship management (CRM) system, Salesforce. • Expand and manage the database of prospects within assigned territory to inform attacking strategy

Achievement : • Ranked 1st in terms of KCS link percentage resulting in major improvement for Customer Service efficiency and effectiveness, therefore enhancing Productivity. (14% above KPI). • Ranked 1st in terms of Ticket Handling Volume (Productivity) in the new batch hire (30% above KPI). • Top 5 in terms of CSAT in the team (5% above KPI). Responsibilities : • Resolved an average of 400 inquiries for US, EU, AU, & PH market in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume). • Collaborated with multi-functional teams including product team and technical consultant team while serve as a first line technical support to ensure overall customer and product satisfaction.

• Assisted program management by supporting fundraising events, managing schedules and tasks, consolidating meeting notes and maintaining documentation. • Facilitated communications between MOX and 12 portfolio companies based in India & SEA focusing on mobile software development.

Macro Hi Co. Ltd., is a hair care company based in Taiwan with more than experience in research and development. Achievements/Tasks • Assessing Company portfolio and the competitive landscape of the market. • Produced marketing materials on a range of projects including blog contents, e-newsletters & video, that built uniformity in the brand language. • Have a strategic focus on business development encompassing a combination of strategic analysis, marketing & sales

Handling 300 card activation per day on average. Handling 100's of registration form per day. Tasks • Build Sustainable relationships and trust with customers through open and interactive communication • Identify and assess customers needs to achieve satisfaction •Analyze customers data to accurately activate their number via company's integrated system