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I have an 5 years experience in adarsh buildestate ltd. as a asst manager back office,operation, .


Global Institute of Technology and Management Gurgaon .

Tiny Tots higher secondary school

Khalsa College of Technology and Management Studies Chandigarh .

Jammu  & Kashmir State Board of School Education

Astt Manager Back office executive

gurdeep singh

ADARSH BUILD ESTATE LTD

Manager Back office executive

➢	 Maintain Cash book and cash Tally. 
 	➢	 Dissemination of products and	process updates to the team and follow-up with regular audits. 
 	➢	 . Interacting with Customers thereby taking care of their problems Customer Care 
 	➢	 Taking care of the Sales Team commission and the timely salary distribution. 
 	➢	 Customer Payments, E-transaction Collection . 
 	➢	 Manage events and all administration work. 
 	➢	 Organizing periodic Customer Care/Service Camps at remote locations, providing opportunity to customers to directly interact with personnel for grievance resolution, helping in retention. 
 	➢	 Identifying Manpower needs of site. 
 	➢	 Coordinate with IT, CSD, API, Commercial ensuring smooth backend process for all activities 
 	➢	 Interacting with the company on customer problems 
 	➢	 Managing all the programs required at backend like maintain inventories. 
 	➢	 Maintain customer records. 
 	➢	 Ensure that accurate and complete accounting, reporting and internal control systems are functioning and that all Relevant records are properly maintained. 
 	➢	 Ensure that standard systems & processes are complied 100% in warehouse. 
 	➢	 Monitor the quantity and quality of commodities received & stored. 
 	➢	 Carry out regular physical warehouse checks of commodities and inventory and ensure ZERO variation w.r.t. system inventory report. 
 	➢	 Ensure circulation of regular stocks reports, daily stocks positions, daily activity reports, etc. to concerned stakeholders. 
 	➢	 Prepare dispatch plans for next day and ensure that vehicles must be aligned completely. 
 	➢	 Stock positions and Monitor the quantity and quality of commodities received and 
 	stored. 
 	➢	 Stocks reports, daily stocks positions 
 
 	Strategy 
 	➢	 One of the main roles of sales ops is to define a high-level vision for the sales organization and develop strategies to meet those goals. 
 	➢	 A few of their strategic functions might include : 
 	➢ Transportation management 
 	➢	 Relevant records are properly maintained 
 	➢	 Sales process optimization 
 	➢	 Sales technology and methodology evaluation 
 	➢	 Sales coverage model and territory planning 
 	➢	 High-level planning and goal setting 
 	➢ Data analysis 
 
 	➢ Sales forecasting

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