➢ Maintain Cash book and cash Tally. ➢ Dissemination of products and process updates to the team and follow-up with regular audits. ➢ . Interacting with Customers thereby taking care of their problems Customer Care ➢ Taking care of the Sales Team commission and the timely salary distribution. ➢ Customer Payments, E-transaction Collection . ➢ Manage events and all administration work. ➢ Organizing periodic Customer Care/Service Camps at remote locations, providing opportunity to customers to directly interact with personnel for grievance resolution, helping in retention. ➢ Identifying Manpower needs of site. ➢ Coordinate with IT, CSD, API, Commercial ensuring smooth backend process for all activities ➢ Interacting with the company on customer problems ➢ Managing all the programs required at backend like maintain inventories. ➢ Maintain customer records. ➢ Ensure that accurate and complete accounting, reporting and internal control systems are functioning and that all Relevant records are properly maintained. ➢ Ensure that standard systems & processes are complied 100% in warehouse. ➢ Monitor the quantity and quality of commodities received & stored. ➢ Carry out regular physical warehouse checks of commodities and inventory and ensure ZERO variation w.r.t. system inventory report. ➢ Ensure circulation of regular stocks reports, daily stocks positions, daily activity reports, etc. to concerned stakeholders. ➢ Prepare dispatch plans for next day and ensure that vehicles must be aligned completely. ➢ Stock positions and Monitor the quantity and quality of commodities received and stored. ➢ Stocks reports, daily stocks positions Strategy ➢ One of the main roles of sales ops is to define a high-level vision for the sales organization and develop strategies to meet those goals. ➢ A few of their strategic functions might include : ➢ Transportation management ➢ Relevant records are properly maintained ➢ Sales process optimization ➢ Sales technology and methodology evaluation ➢ Sales coverage model and territory planning ➢ High-level planning and goal setting ➢ Data analysis ➢ Sales forecasting