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李艾凌
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李艾凌
希望喜歡接觸人群、擁有積極學習以及勇於挑戰的個性,讓我在生命裡不停的學習新鮮事物
場地家_焦點會議科技有限公司
銘傳大學
台灣台北市
Professional Background
Current status
Profession
Sales
Fields
Consumer Goods
Work experience
4-6 years
Management
Skills
word
powerpoint
+toeic800
excel
Highest level of education
Bachelor
Job search preferences
Desired job type
Full-time
・
Interested in working remotely
Desired positions
業務專員
Desired work locations
Freelance
Work Experience
業務專員
場地家_焦點會議科技有限公司
Aug 2018
-
May 2019
・
10 mos
1. 邀請場地租借業者,加入場地家網路平台刊登租賃場地,半年內使平台成長三成的場地供應商。 2. 推廣使用場地家網路平台搜尋場地,與企業用戶簽約。 3. 處理消費者及場地主客訴。 4. 協助訂單流程進行順暢。
英文櫃台接待專員
台北威斯汀六福皇宮
Dec 2016
-
Feb 2018
・
1 yr 3 mos
1. 總是積極主動提供協助,於公開評論中曾獲多次顧客表揚 2. 不時留意顧客需求,在顧客開口前提供貼心服務,享受著看見顧客臉上的驚喜 3. 針對客訴,懂得察言觀色、善用溝通技巧,解決問題,安撫顧客 4. 喜歡與人互動,有時對談中得知顧客興趣喜好,進而提供溫暖的服務
顧客服務專員
太平洋崇光百貨股份有限公司
Dec 2014
-
Aug 2016
・
1 yr 9 mos
1. 於服務台第一線以高度親合力的服務態度,提供顧客指引及協助 2. 當顧客前來訴願時,耐心聆聽,表現積極處理態度,搭起溝通橋樑,進行調解 3. 面對壓力,選擇冷靜分析問題並尋找解決方式,換位思考重新調整心態, 下班後上健身房或休假時登山紓壓
Education
銘傳大學
Bachelor’s Degree
・
應用英文系
2010 - 2014
Activities and societies
1. 系上女子排球隊 2. 2013年獲選擔任澳洲賽車學校即時英文口譯人員,成功替台灣重機好手和澳洲賽車學校教練搭起橋樑進行技術交流。