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Jennifer W. Johnson

Meticulous, efficient, energetic and optimistic with over 15 years professional management and customer service skills. eager to boost Guardian Storage in becoming a market leader through proven customer support skills. grew the number of new contracts by 30% a year. Optimized office spending and saved over 50,000 per year.
Fort Collins Dodge Chrysler Jeep
Adams State college
Fort Collins, CO, USA

职场能力评价

专业背景

  • 目前状态
  • 专业
    总务
  • 产业
  • 工作年资
    15 年以上 (15 年以上相关工作经验)
  • 管理经历
    我有管理 5~10 人的经验
  • 技能
    Word
    Multi-task & Handle High-volume Workloads
    Excel
    Adobe Acrobat DC
  • 语言能力
    English
    进阶
  • 最高学历

求职偏好

  • 预期工作模式
    全职
    对远端工作有兴趣
  • 希望获得的职位
  • 期望的工作地点
  • 接案服务
    兼职接案者

工作经验

Service Manager

2018年8月 - 2021年5月
2 年 10 个月
Developing and implementing service standards and procedures for the service department. Setting up and maintaining the service desk. Supervising other members of the service team. Maintaining customer relationships and improving response and delivery times. Resolving customer complaints. Creating and presenting regular reports to senior management. Provide customers with all pertinent information about the service needs of their vehicle.

Catering Manager

2010年7月 - 2018年7月
8 年 1 个月
Gathering customer requirements, Planning Food and beverage menus considering clients' special requests, determining requirements in ingredients and setting portions, schedule staff shifts, Train waitstaff and kitchen personnel, report expenses, manage stock and place orders as needed, ensure compliance with health and safety regulations, arrange food tastings for potential customers, excellent organizational and time management skills, flexible, ultimately I was to ensure that things ran smoothly and efficiently to help create and increase clientele.

Resource Manager

2006年10月 - 2011年7月
4 年 10 个月
Resource planning and Allocation. Assigning people to projects based on their skills, previous experience, availability, or project budget. Capacity Planning. Make sure that organizations resources have enough capacity to deliver upcoming projects. supporting project managers in ongoing resources management efforts. Spot problems : employee overutilization, uneven workload, or overtime. Hiring new employees. Knowing the requirements of each project and hiring employees with the appropriate qualifications. Some payroll, employee benefits and training. I would collaborate with multiple teams within the organization.

学历

Other
English 101, 102, Business Management
2009 - 2011