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Jennifer W. Johnson

Meticulous, efficient, energetic and optimistic with over 15 years professional management and customer service skills. eager to boost Guardian Storage in becoming a market leader through proven customer support skills. grew the number of new contracts by 30% a year. Optimized office spending and saved over 50,000 per year.
Fort Collins Dodge Chrysler Jeep
Adams State college
Fort Collins, CO, USA

職場能力評價

專業背景

  • 目前狀態
  • 專業
    總務
  • 產業
  • 工作年資
    15 年以上 (15 年以上相關工作經驗)
  • 管理經歷
    我有管理 5~10 人的經驗
  • 技能
    Word
    Multi-task & Handle High-volume Workloads
    Excel
    Adobe Acrobat DC
  • 語言能力
    English
    進階
  • 最高學歷

求職偏好

  • 預期工作模式
    全職
    對遠端工作有興趣
  • 希望獲得的職位
  • 期望的工作地點
  • 接案服務
    兼職接案者

工作經驗

Service Manager

2018年8月 - 2021年5月
2 年 10 個月
Developing and implementing service standards and procedures for the service department. Setting up and maintaining the service desk. Supervising other members of the service team. Maintaining customer relationships and improving response and delivery times. Resolving customer complaints. Creating and presenting regular reports to senior management. Provide customers with all pertinent information about the service needs of their vehicle.

Catering Manager

2010年7月 - 2018年7月
8 年 1 個月
Gathering customer requirements, Planning Food and beverage menus considering clients' special requests, determining requirements in ingredients and setting portions, schedule staff shifts, Train waitstaff and kitchen personnel, report expenses, manage stock and place orders as needed, ensure compliance with health and safety regulations, arrange food tastings for potential customers, excellent organizational and time management skills, flexible, ultimately I was to ensure that things ran smoothly and efficiently to help create and increase clientele.

Resource Manager

2006年10月 - 2011年7月
4 年 10 個月
Resource planning and Allocation. Assigning people to projects based on their skills, previous experience, availability, or project budget. Capacity Planning. Make sure that organizations resources have enough capacity to deliver upcoming projects. supporting project managers in ongoing resources management efforts. Spot problems : employee overutilization, uneven workload, or overtime. Hiring new employees. Knowing the requirements of each project and hiring employees with the appropriate qualifications. Some payroll, employee benefits and training. I would collaborate with multiple teams within the organization.

學歷

Other
English 101, 102, Business Management
2009 - 2011