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顧客旅程執行範例                                                                                

Journey flow

許安均 Jewel_Hsu

曾在家樂福行銷loyalty team任職資料分析師，對會員經營/營運感興趣。

負責 CRM 資料分析與平台管理，在規劃顧客旅程的過程，時常思考什麼產品、服務是顧客與合作夥伴想要或需要的。

擅於運用資料策劃行銷；喜歡透過數據發掘問題脈絡、思考如何優化作業流程。

CRM data analyst / operation specialist with 3+ years of experience in campaign analysis and customer's journey design. Experience in developing and running CRM projects at a retailer with 9 million members. Passionate about resolving operational challenges through innovative solutions, effective cross-functional cooperation and data-driven thinking.

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