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TOEIC Gold Certificate (Score 950/990)

•	8+ year experience in sales and product line management for optical communication/Data center (Datacom) /Telecom  (Base station) industries.
•	1+ year of experience in sales and project management of Smart factory solutions (including AI, IoT,
Software MES/SCM/WMS/EIM, ESG, System integration and consulting service.)
•	Proven sales record of exceeding business revenue goal.
•	Design win oriented to drive the demand creation for customers.
•	Solid experience collaborating with manufacturing and logistic team to support customers.
•	Analyze sales data, market information and competition for business planning and strategy.


National Chung Hsing University

Section Leader @ Hitachi High-Tech | Smart Factory | AIoT |Data center

Joyce Hsu

Hitachi High-Tech Taiwan Corporation

Section Leader

Business Integration Department. , VC Solution Div.

- Build and develop business of Smart factory solutions (including AI, IoT, Software MES/WMS/SCM/EIM, ESG, System integration and consulting service).
- Hunted and explored potential customers through communicating with decision makers including C-level, factory director and management/IT/production team.
- Support marketing activities/events including seminar, exhibition, etc. to approach potential customers.

<Successful cases>
- Die casting manufacturer in Vietnam (automotive application) : SCM (Supply Chain Management
system) implement integration with ERP
- Industrial sealing manufacturer: WMS (Warehouse Management system) implement and integration with ASRS
- Plasma cleaning equipment manufacturer: EWR (Enterprise War Room) customization

Taipei City, Taiwan

Intelligence Solution Department. , Industrial Solution Div.


- Managed and built up long-term relationship with key accounts, developed understanding of customers’ requirements and ensured their satisfaction for business growth,.
- Strived for sales rights of 2 new product lines with higher ASP and earned design-wins in 3+ customers.
- Identified customers’ spec/technical requirement and collaborated with global team and coordinated internal resources to support customization solutions and meet customers’ expectations.
- Supported AIoT project to do research and SWOT analysis of IoT/AI/Smart factory/Intelligent manufacturing solutions of global competitors and surveyed potential local SI partners.

Advanced Material Dept. 1 , Industrial Solution Div.

Account Manager

• Created sales activities by cold calling/visiting customers and approached 20+ customers in China/Taiwan/Japan for products promotion.
• Approached and visited China customers in Shenzhen/Suzhou/Shanghai/Wuhan/Dongguan/Hongkong to engage new business opportunities.
• Explored new suppliers of optical modules/components and offered suitable solutions to Japan industrial customers.
• Generated reports and strategies by collecting customers’ feedback, competitor analysis and market information.
• Supported establishment, registration, and financial affairs of TW office.

<Company Introduction>
Atellias Technology LTD. is a distributor/agent of optical communication component, module and equipment which is founded by previous sales VP of GigPeak/IDT. Atellias provides customers with various key components and materials to support customers to turn ideas into products and flexible solutions at different levels of integration. Atellias supports Japan tier 1 customers (including Sumitomo, Sony, Furukawa, Fuji Film, etc), US, China and Taiwan customers for Datacom, Telecom, Sensing and industrial application.



Atellias Technology LTD.

Sales Manager

Data Communication Department

•	Sales account management:
o	Consistently outperformed beyond the sales goals and contributed 40%~50% to the company’s total revenue.
o	Maintained top 3/10 of key accounts by independently fielding forecast/orders/delivery/inventory, etc.
o	Expanded existing customers' contribution and developed new opportunities for continuous growth.
•	Marketing survey:
o	Investigated on competitors' activities by conducting marketing survey on pricing strategy, product roadmap, and user experiences.
•	Product line management/Technical Sales:
o	Managed II-VI Laser Enterprise VCSEL/PD product line, actively collaborated with team members and supplier to update business outlook, design in tracking and monthly forecast to maximize the share.
o	Devised marketing strategies by positioning assigned products as the best solutions for prospective customers.
o	Communicated between suppliers and customers to ensure the project going smoothly, negotiated for commercial terms and resolved disputes.
o	Acted as a coordinator of technical contact and timely resolved technical quality issues. Drove product and technical issues to resolution by collecting, analyzing and trouble-shooting approaches.
o	Coordinated three-way commercial and technical meetings in annual conferences such as OFC (U.S.).


Litrax Technology Co., Ltd 

•	Successfully designed win consumer interconnect 4k/8k TV project from Worldwide top1 provider (Samsung), shipped over 10M pairs VCSEL/PD and created more than US$10M revenue.
•	Increased business growth by 25-30% by having new products ordered in 2+ years.
•	Ensured customers’ satisfaction by managing the details of project solution and schedule.
•	Executed sales plan, accurately forecast revenue streams and achieved targeted revenue.


•	Managed sales orders and ERP including order acknowledgements, order entry, routing and backlog management.  
•	Ensured accurate and timely follow-through upon shipment of orders. 
•	Supported sales to follow up sampling result, customer project status and push new orders.
•	Maintained database of customer data, quotation records, price list and monitored inventory level.


Inside Sales

<Woman Up! Project>
• Generated and developed day-to-day content for social networks 
• Planned and executed social strategy and campaigns
• Managed auction website and contacted customers
• Wrote articles for posting on blogs, edited pictures for promotion on Facebook

Microsoft Taiwan Corporation

Intern - Internet Marketing Internship Program

•	Promoted/sold products in the first-hand, rather intense environments of major distributors, large exhibitions and press conference. (e.g. Computex, Information Technology Show, Road Show) 
•	Controlled NT$2.5M quarterly budget and produced financial report and achievement report of monthly review.
•	Slashed event siting rental 15% by negotiating pricing and fees to optimize budget.
•	Managed administrative affairs for consumer learning program and resolved customer complaints.


Joyce Hsu’s posts