Joyce Hsu
Section Leader @ Hitachi High-Tech | Smart Factory | AIoT |Data center
• 8+ year experience in sales and product line management for optical communication/Data center (Datacom) /Telecom (Base station) industries.
• 1+ year of experience in sales and project management of Smart factory solutions (including AI, IoT,
Software MES/SCM/WMS/EIM, ESG, System integration and consulting service.)
• Proven sales record of exceeding business revenue goal.
• Design win oriented to drive the demand creation for customers.
• Solid experience collaborating with manufacturing and logistic team to support customers.
• Analyze sales data, market information and competition for business planning and strategy.
Hitachi High-Tech Taiwan Corporation
National Chung Hsing UniversityTaipei, Taiwan
Professional Background
Current status
Employed・Ready to interview
Profession
Sales
Fields
Semiconductor・Internet of Things (IoT)
Work experience
6-10 years (6-10 years relevant)
Management
-
Skills
Sales & Customer ServiceBusiness DevelopmentSales ManagementSales & Marketing
Languages
English・Professional
Chinese・Native or Bilingual
Japanese・Beginner
German・Beginner
Highest level of education
Bachelor
Job search preferences
Desired job type
Full time・Interested in working remotely
Desired positions
Sales Manager
Desired work locations
台灣台北市・台灣新北市
Freelance
Part-time freelancer
Work Experience
Section Leader
Hitachi High-Tech Taiwan Corporation・Full-Time
April 2022 - Present11 mos
Taipei City, Taiwan
Business Integration Department. , VC Solution Div. - Build and develop business of Smart factory solutions (including AI, IoT, Software MES/WMS/SCM/EIM, ESG, System integration and consulting service). - Hunted and explored potential customers through communicating with decision makers including C-level, factory director and management/IT/production team. - Support marketing activities/events including seminar, exhibition, etc. to approach potential customers. <Successful cases> - Die casting manufacturer in Vietnam (automotive application) : SCM (Supply Chain Management system) implement integration with ERP - Industrial sealing manufacturer: WMS (Warehouse Management system) implement and integration with ASRS - Plasma cleaning equipment manufacturer: EWR (Enterprise War Room) customization
Section Leader
Hitachi High-Tech Taiwan Corporation
June 2020 - April 20221 yr11 mos
Taipei City, Taiwan
Intelligence Solution Department. , Industrial Solution Div. - Managed and built up long-term relationship with key accounts, developed understanding of customers’ requirements and ensured their satisfaction for business growth,. - Strived for sales rights of 2 new product lines with higher ASP and earned design-wins in 3+ customers. - Identified customers’ spec/technical requirement and collaborated with global team and coordinated internal resources to support customization solutions and meet customers’ expectations. - Supported AIoT project to do research and SWOT analysis of IoT/AI/Smart factory/Intelligent manufacturing solutions of global competitors and surveyed potential local SI partners.
Account Manager
Hitachi High-Tech Taiwan Corporation
April 2019 - June 20201 yr3 mos
Taipei City, Taiwan
Advanced Material Dept. 1 , Industrial Solution Div.
Sales Manager
August 2018 - April 20199 mos
• Created sales activities by cold calling/visiting customers and approached 20+ customers in China/Taiwan/Japan for products promotion. • Approached and visited China customers in Shenzhen/Suzhou/Shanghai/Wuhan/Dongguan/Hongkong to engage new business opportunities. • Explored new suppliers of optical modules/components and offered suitable solutions to Japan industrial customers. • Generated reports and strategies by collecting customers’ feedback, competitor analysis and market information. • Supported establishment, registration, and financial affairs of TW office. <Company Introduction> Atellias Technology LTD. is a distributor/agent of optical communication component, module and equipment which is founded by previous sales VP of GigPeak/IDT. Atellias provides customers with various key components and materials to support customers to turn ideas into products and flexible solutions at different levels of integration. Atellias supports Japan tier 1 customers (including Sumitomo, Sony, Furukawa, Fuji Film, etc), US, China and Taiwan customers for Datacom, Telecom, Sensing and industrial application.
Sales Manager
December 2017 - July 20188 mos
Data Communication Department • Sales account management: o Consistently outperformed beyond the sales goals and contributed 40%~50% to the company’s total revenue. o Maintained top 3/10 of key accounts by independently fielding forecast/orders/delivery/inventory, etc. o Expanded existing customers' contribution and developed new opportunities for continuous growth. • Marketing survey: o Investigated on competitors' activities by conducting marketing survey on pricing strategy, product roadmap, and user experiences. • Product line management/Technical Sales: o Managed II-VI Laser Enterprise VCSEL/PD product line, actively collaborated with team members and supplier to update business outlook, design in tracking and monthly forecast to maximize the share. o Devised marketing strategies by positioning assigned products as the best solutions for prospective customers. o Communicated between suppliers and customers to ensure the project going smoothly, negotiated for commercial terms and resolved disputes. o Acted as a coordinator of technical contact and timely resolved technical quality issues. Drove product and technical issues to resolution by collecting, analyzing and trouble-shooting approaches. o Coordinated three-way commercial and technical meetings in annual conferences such as OFC (U.S.).
Account Manager
August 2015 - December 20172 yrs5 mos
• Successfully designed win consumer interconnect 4k/8k TV project from Worldwide top1 provider (Samsung), shipped over 10M pairs VCSEL/PD and created more than US$10M revenue. • Increased business growth by 25-30% by having new products ordered in 2+ years. • Ensured customers’ satisfaction by managing the details of project solution and schedule. • Executed sales plan, accurately forecast revenue streams and achieved targeted revenue.
Inside Sales
July 2013 - July 20152 yrs1 mo
• Managed sales orders and ERP including order acknowledgements, order entry, routing and backlog management. • Ensured accurate and timely follow-through upon shipment of orders. • Supported sales to follow up sampling result, customer project status and push new orders. • Maintained database of customer data, quotation records, price list and monitored inventory level.
Intern - Internet Marketing Internship Program
September 2012 - June 201310 mos
<Woman Up! Project> • Generated and developed day-to-day content for social networks • Planned and executed social strategy and campaigns • Managed auction website and contacted customers • Wrote articles for posting on blogs, edited pictures for promotion on Facebook
Sales & Marketing Intern
April 2012 - June 20131 yr3 mos
• Promoted/sold products in the first-hand, rather intense environments of major distributors, large exhibitions and press conference. (e.g. Computex, Information Technology Show, Road Show) • Controlled NT$2.5M quarterly budget and produced financial report and achievement report of monthly review. • Slashed event siting rental 15% by negotiating pricing and fees to optimize budget. • Managed administrative affairs for consumer learning program and resolved customer complaints.
Education
Licenses & Certifications
TOEIC Gold Certificate (Score 950/990)
ETS
Credential ID: 18247401
Issued February 2018 · No Expiration Date
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