Papago! started as a GPS-related service in both software and hardware and has been one of the leading GPS brands in Asia. In 2016, Papago! developed its face recognition engine and Content Management System. • Overseeing a Project Manager team. • Managed development projects with brands such as Owndays, MEGANE ICHIBA, L'OCCITANE, and Subaru. • Engaged in regular customer interactions to gain insights into their preferences and requirements. • Collaborated closely with engineers and designers on multiple projects, crafting clear Product Requirement Documents (PRDs) based on customer needs, which led to the successful development of popular products. • Handle cross-functional team communication and issue management for big releases which affect all the markets and users worldwide. • Create progress reports and monitor program data to assess the efficiency • Developed project plans with forecasts, estimates, and resource assignments. • Participated in customer API integration and related software meetings. • Authored software project plans, closure reports, and software operation manuals. • Resolved client-side software issues, identified front-end, back-end, or mobile problems, and assigned related tasks to engineers. Key Achievements • Employed innovative approaches to drive the setup of a Passenger Information Display System Kiosk for Taipei Rapid Transit Corporation, which increased company revenue by 10% within a year. • Spearheaded the setup of a kiosk for Subaru of South Asia, resulting in a 30% revenue increase within a year. • Enhanced the Content Management System, contributing to a 20% revenue increase in a single year.

Chailease Finance Co., Ltd. is a company that provides primarily asset-backed financing to companies in different kinds of industries to help them acquire manufacturing machinery and equipment and to upgrade their manufacturing facilities. • Created sales activities by cold calling/visiting customers and approached 20+ customers in Taiwan for product promotion. • Personally approached and visited customers to engage in business opportunities, successfully identifying customer needs and providing appropriate financial products.