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For the last 20 years, I've made my career in international trade. My key focus areas have been customs brokerage, freight forwarding, NVOCC operations, documentation, import/export compliance, INCOTERMS and foreign to foreign coordinated movements. Outside of operations, I spent many years in business development, marketing, sales management and public speaking. My ultimate goal is to gain full-time employment with a dynamic, forward-focused company and maintain a healthy work/life balance.  


Strayer University

Trident Technical College

Jackson High School

Import-Export Specialist | Trade Services

David Bryant

John S.James Co

Trade Services

Create detailed business plans to facilitate paths to goals and quotas 
Manage the entire sales cycle from finding a client to securing a deal.
Unearth new sales opportunities through networking and turn them into long - term partnerships 
Provide professional after-sales support to enhance customers' dedication 
Remain in frequent contact with the client's to understand any changing needs.
Communicating changes, updates to relevant departments 
Maintain up to date profiles in accordance with any changes in the business. 
Respond to complaints and resolve issues 
Negotiate agreements and keep records of sales and data 
Prepare quotes, contracts and RFP/RFI responses for potential customers 
Maintain all quote documentation with accurate pricing and configurations 
Maintain all sales demonstration tools and applications 
Develop and deliver presentations in a professional and effective manner 
Document all sales-related efforts in company's proprietary Reports progress and updates on a regular basis 


Oversight of ocean freight NVOCC services (import & export), as well as the rates/pricing dept.
Established standard operating procedures
Ensured all company policies are upheld while achieving the highest level of customer service possible. 
Manage day to day operations of all 3 service arms within the department 
Provide and request transportation rate requests as necessary. 
Responsible for carrier contract negotiation and maintenance. 
Analyze costs and profit
Determine best course of action based on client-raised/office-raised concerns and/or issues, in a fast-paced environment. 
Distribute all necessary documents i.e. Arrival Notices, Invoices, Bills of Lading, etc. in a timely and efficient manner. 


International Transportation Manager

Responsible for overall business development strategy, leadership of business development team, ongoing procurement efforts for seeking new business 
 and working inside and outside the organization to continuously advance the position the company.

Developed and implemented strategic marketing plans, sales plans, and  forecasts to achieve company objectives. 
Developed and managed sales and marketing operating budgets. 
Planned and oversaw advertising and promotion activities including print, online, electronic media,  and direct mail. 
Achieved satisfactory profit/loss ratio and market share- Established and maintained relationships with industry influencers and key strategic partners. 
Set performance goals for sales team. 
Responsible for staffing, training, and performance evaluations 


Director of Business Development

Cold calling, prospecting, setting appointments 
Direct and virtual marketing endeavors 
Regular travel and customer/prospective client visitations 
Create, develop, and maintain customer relationships  Prepare quotes, contracts and RFP/RFI responses for 
 potential customers 
Maintain all quote documentation with accurate pricing and configurations 
Maintains all sales demonstration tools and applications 
Develop and deliver sales presentations
Stay up to date on industry trends & government regulations 
Creation and distribution of the company newsletter 


Business Development Representative

Provide direct support to the Business Development Team
Administrative and research assistance within the department. 
Initial lead follow up, qualification and assignment to sales reps.
STP/SWOT analysis
Cold Calling
Liaison for new clients, sales, and operations
New account set-up & coordination  
Business intel and Data driven resource
Sales planning, quotation, appointment setting, travel arrangements.
Sales-related reports 
Pre-event marketing and virtual outreach for specific campaigns 
General proposal preparation  
 

Inside Sales Coordinator

Primary point of contact for all Export NVOCC operations and customer service. 
Export bookings 
Documentation
Prepare/Issue Bills of Lading
Maintain agent communication w/all stakeholders
Shipment status updates
FMC Tariff filling
Track and Trace all open shipments
Cost Analysis on all shipments 


Export Administrator NVOCC Operations

Primary point of contact for all rate and pricing requests 
Created initial SOP for handling quoting of rates.
Communication and follow up of pricing status/negotiation.
Interpret and prepare specific rate quotes for special projects
Maintain all pricing related correspondence and documentation.
Regular negotiations with vendors
Retain current business & win new business via regular communication with Office(s) and Agent Network.
Regularly access and understand vendor contracts


Rates Administrator


Responsible for facilitating pre-clearance of imported goods into the US (Air / Ocean / Land)
 Foreign-Trade Zone related admission activities 
 Compliance with Other Government Agency regulations EPA, 
 FDA, FCC, DOT, USDA 
 Maintain HAZMAT certification 
 Continuous monitoring of shipment activity
 Communication between internal & external customers.

John S. James Co.

Import Administrator

Processed and dispatched purchase orders for bonded warehouse.

Brown Distribution Services

Accounts Representative

Station representative of United Airlines Handled ticketing/customer service, check-in, load planning for cargo and luggage, gate operations, martialing of aircraft, embarking/debarking, and general ramp duties.

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