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I am an Administrative professional with over five years of experience in the Group Life insurance field. In addition to insurance, I have experience working for non-profit organizations.

My future goals: completing grad school (MS in Organizational Leadership) and pursuing a career in Insurance or Human Resources.

Simmons College

Administrative Assistant @ Amalgamated Life Insurance Company

Mary Miles

Amalgamated Life Insurance Company

Administrative Assistant

Prospect management: maintain Underwriting inbox and set up 3-6 prospects daily

Collaboration: work with Sales Reps to obtain missing data

Administrative duties: check requisitions, timesheets, and supply orders


Research: searched for beneficiary addresses and sent out 10-20 follow-up letters weekly

Claim files: handled new correspondence and prepared interest calculation forms

Customer service: assisted beneficiaries with questions regarding claims paperwork


Department Assistant (temp)

Enrollment organization: updated and initiated over 100 benefit enrollment records

Due diligence: double-checked the accuracy of healthcare invoices and rectified issues

Customer service: contacted employers to obtain necessary member information


Eligibility Maintenance Processor (temp)

Dance studio: managed the front desk area and maintained 3 calendars

Online sales: processed online orders and filed receipts

Marketing: distributed studio brochures to neighborhood businesses


Lotus Music & Dance

Office Assistant (part-time)

Project management: centralized active employee files from 12 locations

Archival coordination: reviewed and consolidated terminated employee files

Electronic records: barcoded and scanned all paperwork in employee files


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